A young mother who fractured her leg is sobbing with her face hidden behind her hands. She says to the nurse, "I will not be able to work for at least 2 months. Without my job, I cannot pay my bills or take care of my baby. I am alone and do not have anyone to help me." Which response by the nurse accurately conveys empathy?
"I can see that you are hesitant about relying on others because of low self-esteem."
"You seem worried about how you will be able to take care of yourself and your baby."
"Why do you think that no one cares about you or will refuse to help you?"
"I am sorry that you are uncomfortable with asking others for help right now."
The Correct Answer is B
A. This statement makes an assumption about the mother’s self-esteem, which is not appropriate for expressing empathy.
B. This response acknowledges the mother’s worries and shows empathy for her situation.
C. This question challenges the patient’s beliefs rather than expressing empathy and support.
D. This statement minimizes the patient’s feelings and focuses on their discomfort rather than offering empathy.
Nursing Test Bank
Naxlex Comprehensive Predictor Exams
Related Questions
Correct Answer is A
Explanation
A. The nurse's response offers false reassurance, which can minimize the client's feelings and concerns without addressing the underlying issue.
B. The response does not express sympathy; it instead aims to reassure without empathy.
C. The response is not passive; it actively tries to reassure the client, albeit ineffectively.
D. The response does not show disapproval; it attempts to comfort.
Correct Answer is A
Explanation
A. This response acknowledges the patient’s feelings and allows them to reflect on their loss, offering validation and support.
B. This statement dismisses the patient’s current feelings and assumes what the deceased would want, which may not be comforting.
C. While well-meaning, this statement avoids the patient's grief rather than addressing it and offering support.
D. This response disregards the patient’s feelings and attempts to redirect their focus, which is not supportive of their emotional needs.
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