A young mother who fractured her leg is sobbing with her face hidden behind her hands. She says to the nurse, "I will not be able to work for at least 2 months. Without my job, I cannot pay my bills or take care of my baby. I am alone and do not have anyone to help me." Which response by the nurse accurately conveys empathy?
"I can see that you are hesitant about relying on others because of low self-esteem."
"You seem worried about how you will be able to take care of yourself and your baby."
"Why do you think that no one cares about you or will refuse to help you?"
"I am sorry that you are uncomfortable with asking others for help right now."
The Correct Answer is B
A. This statement makes an assumption about the mother’s self-esteem, which is not appropriate for expressing empathy.
B. This response acknowledges the mother’s worries and shows empathy for her situation.
C. This question challenges the patient’s beliefs rather than expressing empathy and support.
D. This statement minimizes the patient’s feelings and focuses on their discomfort rather than offering empathy.
Nursing Test Bank
Naxlex Comprehensive Predictor Exams
Related Questions
Correct Answer is B
Explanation
A. This statement makes an assumption about the mother’s self-esteem, which is not appropriate for expressing empathy.
B. This response acknowledges the mother’s worries and shows empathy for her situation.
C. This question challenges the patient’s beliefs rather than expressing empathy and support.
D. This statement minimizes the patient’s feelings and focuses on their discomfort rather than offering empathy.
Correct Answer is B
Explanation
A. Explain positive consequences of using appropriate language.
This approach comes later, after the issue has been addressed. The initial step is to directly address the behavior.
B. Ask the client to avoid using offensive language.
The first step in a respectful confrontation is to directly address the behavior by asking the client to change it, focusing on the immediate behavior without judgment.
C. Tell the client that offensive language is a problem.
This is not the first step; it is important to address the behavior directly rather than just stating it is a problem.
D. Describe how the offensive language is disrespectful of others.
This step involves more detailed explanation and is a follow-up to asking the client to change their behavior.
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