A young mother who fractured her leg is sobbing with her face hidden behind her hands. She says to the nurse, "I will not be able to work for at least 2 months. Without my job, I cannot pay my bills or take care of my baby. I am alone and do not have anyone to help me." Which response by the nurse accurately conveys empathy?
"I can see that you are hesitant about relying on others because of low self-esteem."
"You seem worried about how you will be able to take care of yourself and your baby."
"Why do you think that no one cares about you or will refuse to help you?"
"I am sorry that you are uncomfortable with asking others for help right now."
The Correct Answer is B
A. This statement makes an assumption about the mother’s self-esteem, which is not appropriate for expressing empathy.
B. This response acknowledges the mother’s worries and shows empathy for her situation.
C. This question challenges the patient’s beliefs rather than expressing empathy and support.
D. This statement minimizes the patient’s feelings and focuses on their discomfort rather than offering empathy.
Nursing Test Bank
Naxlex Comprehensive Predictor Exams
Related Questions
Correct Answer is B
Explanation
A. Use medical terminology
Using medical terminology can be confusing for a lay audience. Facilitating learning involves using simple, understandable language that the audience can easily grasp.
B. Articulate wording at a slow pace.
Speaking at a slow and clear pace helps ensure that the audience can follow the information and understand the content of the presentation. This approach is effective for facilitating learning, especially for complex topics.
C. Turn down the lighting prior to presenting the information.
Turning down the lighting can make it difficult for the audience to see visual aids or read presentation materials. Proper lighting is important for ensuring that all participants can view and engage with the content.
D. Allow soft background music to play while presenting.
Background music can be distracting and interfere with the audience's ability to focus on the information being presented. It is better to have a distraction-free environment during a presentation.
Correct Answer is A
Explanation
A. Clarification helps the nurse understand the client's feelings and concerns by rephrasing or restating what the client has said.
B. Providing information would involve giving details about the procedure, not exploring the client's feelings.
C. Summarizing involves pulling together the main points of a discussion, rather than exploring specific concerns.
D. Confrontation involves addressing discrepancies or conflicts in a client's statements or behavior, which is not applicable in this situation.
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