A young mother who fractured her leg is sobbing with her face hidden behind her hands. She says to the nurse, "I will not be able to work for at least 2 months. Without my job, I cannot pay my bills or take care of my baby. I am alone and do not have anyone to help me." Which response by the nurse accurately conveys empathy?
"I can see that you are hesitant about relying on others because of low self-esteem."
"You seem worried about how you will be able to take care of yourself and your baby."
"Why do you think that no one cares about you or will refuse to help you?"
"I am sorry that you are uncomfortable with asking others for help right now."
The Correct Answer is B
A. This statement makes an assumption about the mother’s self-esteem, which is not appropriate for expressing empathy.
B. This response acknowledges the mother’s worries and shows empathy for her situation.
C. This question challenges the patient’s beliefs rather than expressing empathy and support.
D. This statement minimizes the patient’s feelings and focuses on their discomfort rather than offering empathy.
Nursing Test Bank
Naxlex Comprehensive Predictor Exams
Related Questions
Correct Answer is B
Explanation
A. The student seeks feedback from their clinical instructor on ways they can improve.
This behavior demonstrates Self-Awareness, which involves recognizing one’s own strengths and weaknesses.
B. The student develops their conflict management skills.
This behavior demonstrates Self-Management, which involves managing one's emotions and responses, including handling conflicts effectively.
C. The student develops an awareness of ways to properly use nonverbal communication.
This behavior demonstrates Social Competence, which involves understanding and utilizing nonverbal cues in interactions.
D. The student develops skills for reflective listening.
This behavior demonstrates Relationship Management, focusing on effective communication and empathy in relationships.
Correct Answer is ["A","D"]
Explanation
A. Shortage of personnel
A shortage of personnel is a significant cause of workplace stress for nurses. It often leads to increased workloads, longer hours, and decreased time for patient care, contributing to stress and burnout.
B. Communicating with colleagues
While communication can be challenging, it is not typically a primary cause of workplace stress. Effective communication is crucial but is more of a skill rather than a direct cause of stress.
C. Reduced workload
A reduced workload would generally not cause stress; instead, it might reduce stress. It could be seen as an opportunity for rest and recovery.
D. Increased acuity of patients
Increased patient acuity is a known cause of stress for nurses. It requires more intensive care, which can lead to higher stress levels due to increased demands and responsibilities.
E. Increase in available resources
An increase in available resources generally helps alleviate stress rather than causing it. More resources can support better patient care and reduce stress.
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