A nurse manager has set a goal to improve professional communication on the unit. The staff nurses have attended a session on how to distinguish between expressing opinions and giving advice. Which statement, if made by a staff nurse, indicates that further teaching is needed?
"Nurses who express opinions give patients the opportunity to make choices."
"Patient safety is enhanced if nurses have confidence in their ability to communicate."
"Expressing opinions or recommendations is an assertive behavior."
"Giving advice leads to independent decision-making by patients."
The Correct Answer is D
A. Correct. Expressing opinions helps patients make their own decisions.
B. Correct. Confidence in communication supports patient safety.
C. Correct. Expressing opinions and recommendations can be forms of assertive communication.
D. Giving advice does not typically lead to independent decision-making; instead, it can impose a solution rather than fostering patient autonomy.
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Naxlex Comprehensive Predictor Exams
Related Questions
Correct Answer is D
Explanation
A. This response is conditional and does not express a clear boundary or communicate the nurse’s own needs and limitations.
B. This response expresses frustration but does not address the request in an assertive or rational manner.
C. This response prioritizes the manager’s feelings over the nurse’s own boundaries and needs.
D. This response clearly and directly communicates the nurse’s inability to take on the extra shift, which is an assertive and rational way to set a boundary.
Correct Answer is D
Explanation
A. Address the patient by his last name.
Addressing the patient by their last name can be formal but may not reflect the patient’s personal preference. It is generally respectful but does not consider individual preferences.
B. Use both first and last name with each encounter.
Using both names with each encounter can be overly formal and might not be necessary unless specified by the healthcare setting or the patient’s preference.
C. Call the patient by his first name.
Using the patient’s first name can be perceived as too informal or presumptive, depending on the patient’s preferences and cultural norms.
D. Ask the patient how he prefers to be addressed.
This is the most appropriate approach as it shows respect for the patient’s preferences and allows for a personalized and respectful interaction. It acknowledges that patients may have specific preferences for how they are addressed.
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