A nurse manager has set a goal to improve professional communication on the unit. The staff nurses have attended a session on how to distinguish between expressing opinions and giving advice. Which statement, if made by a staff nurse, indicates that further teaching is needed?
"Nurses who express opinions give patients the opportunity to make choices."
"Patient safety is enhanced if nurses have confidence in their ability to communicate."
"Expressing opinions or recommendations is an assertive behavior."
"Giving advice leads to independent decision-making by patients."
The Correct Answer is D
A. Correct. Expressing opinions helps patients make their own decisions.
B. Correct. Confidence in communication supports patient safety.
C. Correct. Expressing opinions and recommendations can be forms of assertive communication.
D. Giving advice does not typically lead to independent decision-making; instead, it can impose a solution rather than fostering patient autonomy.
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Related Questions
Correct Answer is A
Explanation
A. The nurse's response offers false reassurance, which can minimize the client's feelings and concerns without addressing the underlying issue.
B. The response does not express sympathy; it instead aims to reassure without empathy.
C. The response is not passive; it actively tries to reassure the client, albeit ineffectively.
D. The response does not show disapproval; it attempts to comfort.
Correct Answer is A
Explanation
A. “What do you think about the accuracy of my assessments?”
This request is specific and focused on a particular aspect of the nurse’s performance. Asking for feedback on the accuracy of assessments helps the new nurse receive actionable information that can improve their skills and knowledge.
B. “I still feel incompetent but would like some feedback.”
This request is vague and focuses on the nurse’s personal feelings of incompetence rather than specific aspects of performance. It is not as effective for obtaining constructive feedback.
C. “I would like to know my strengths and weaknesses.”
While this request is more structured than B, it is still somewhat broad. Effective feedback typically focuses on specific areas rather than general strengths and weaknesses.
D. “How do you think I am doing?”
This request is too broad and lacks specificity. It may result in vague or general feedback rather than detailed, actionable insights.
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