A nurse attends an education session on effective communication. Which statement, if made by the nurse, indicates an understanding of how imagery may be used to build confidence when communicating with patients and colleagues?

The nurse evaluates care provided by a licensed practical/vocational nurse (LPN/LVN). The nurse determines that the LPN/LVN has high evaluation anxiety if which is observed?

A new nurse manager is forming a quality improvement committee. The new manager understands that effective group development requires that:

A nursing student is feeling overwhelmed. Which of the following is NOT an example of an effective affirmation?

With cancer patients, sometimes the implementation process involves a broader scope than nurses might utilize in different areas of healthcare. The author described some breast cancer patients as being able to shift "from feelings of fear to a sense of strength and calmness." In this instance, this was a result of:

A nurse manager is assembling a committee. Which of the following strategies is most appropriate when building a successful committee?

Strongly supporting your peers on a nursing unit builds trust and camaraderie. In fact, it is the relationship that is built during the quiet days that we draw upon during stressful times, such as a cardiac code. Whether you are a manager or a peer, you can strengthen your team by all of the following EXCEPT:

Which activity, if performed by the nurse, can improve patient safety?

The nurse receives criticism during a performance evaluation by a nursing supervisor. Which response by the nurse is most appropriate?

A nurse manager observing a committee meeting notices that the meeting is tense, while some participants are frustrated and hostile. Deciding to intervene, which of the following statements made by the nurse manager indicates an understanding of the stages of group development?

Which are known causes of workplace stress for nurses? (Select all that apply.)