Which of the following statements about nonverbal communication skills is accurate?
A nurse should only assess one type of communication when talking to a client
Verbal communication is the most important because its what the patient says
Nonverbal communication is not important when dealing with mental health illness
Nonverbal communication is the behavior that accompanies verbal content such as body language, eye contact, facial expression, tone of voice. speed and hesitations in speech, grunts and groans and distance from the speakers.
The Correct Answer is D
A. A nurse should only assess one type of communication when talking to a client: Effective communication involves assessing both verbal and nonverbal cues.
B. Verbal communication is the most important because it’s what the patient says: Nonverbal communication can often provide more information about a client's feelings and attitudes than verbal communication.
C. Nonverbal communication is not important when dealing with mental health illness: Nonverbal communication is crucial in mental health, as it can convey emotions and states that clients may not be able to express verbally.
D. Nonverbal communication is the behavior that accompanies verbal content such as body language, eye contact, facial expression, tone of voice, speed and hesitations in speech, grunts and groans, and distance from the speakers.: Correct. This statement accurately describes the various components of nonverbal communication.
Nursing Test Bank
Naxlex Comprehensive Predictor Exams
Related Questions
Correct Answer is D
Explanation
A. Assist the client in addressing a specific problem: While Maslow’s hierarchy can help identify underlying needs that may contribute to a specific problem, it is not primarily used for addressing specific problems directly. Instead, it provides a framework for understanding the broader context of a client’s needs.
B. Change a client's behavior: Maslow’s hierarchy is not specifically designed to change behavior. It is more about understanding the different levels of needs that motivate behavior. Behavior change might be a result of addressing these needs, but it is not the primary purpose of the hierarchy.
C. Establish a therapeutic relationship: Understanding a client’s needs according to Maslow’s hierarchy can help build rapport and trust, which are essential for a therapeutic relationship. However, the primary use of the hierarchy is not to establish relationships but to understand and prioritize needs.
D. Prioritize care: This is the most accurate use of Maslow’s hierarchy. It helps nurses prioritize care by addressing the most fundamental needs first (such as physiological and safety needs) before moving on to higher-level needs (such as love/belonging, esteem, and self-actualization). This ensures that the most critical needs are met first, which is essential in a healthcare setting.
Correct Answer is C
Explanation
A. "Why do you think your father chose that time and place to yell at you?" This question might come across as blaming or accusatory, potentially making the client defensive.
B. "Well it sounds like your father has difficulty controlling his temper." This statement focuses on the father's behavior rather than the client's feelings, which isn't empathetic.
C. "You must have been embarrassed when your father yelled at you in the grocery store." This response acknowledges and validates the client's feelings, demonstrating empathy.
D. "You really should find your own housing and get out of the situation with your father." This advice-giving response might seem insensitive to the client's current situation and lacks empathy.
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