The client tells the nurse "My biggest problem right now is trying to deal with a divorce. I didn't want a divorce and I still don't. But it's happening anyway!" Which of the following responses by the nurse will convey empathy?
You must be devastated.
Sounds like it has been a difficult time.
When one door closes, another door opens.
I'm so sorry, no wonder you are upset.
The Correct Answer is B
A. You must be devastated. This response presumes the client's feelings, which may or may not be accurate.
B. Sounds like it has been a difficult time. This response acknowledges the client’s feelings and the difficulty of their situation without making assumptions about their emotional state. It shows understanding and support, which are key components of empathetic communication.
C. When one door closes, another door opens. This response can come across as dismissive or minimizing the client's feelings.
D. I'm so sorry, no wonder you are upset. This response combines sympathy and a presumption of the client's feelings, which may not fully convey empathy.
Nursing Test Bank
Naxlex Comprehensive Predictor Exams
Related Questions
Correct Answer is A
Explanation
A. Shorter and more frequent hospital stays for persons with severe and persistent mental illness. The "revolving door effect" in mental health care refers to the pattern of individuals with severe and persistent mental illness being repeatedly admitted and discharged from hospitals due to inadequate community-based support systems. This cycle often leads to poorer outcomes for patients, increased costs, and challenges in providing effective care
B. Flexible treatment settings for mentally ill is not accurate as it implies a positive approach to care, which is opposite to the revolving door effect.
C. Most effective and least expensive treatment settings is also incorrect as the revolving door effect is generally associated with higher costs and less effective care.
D. An overall reduction in incidence of severe mental illness: This is the opposite of the "revolving door effect," which implies ongoing issues with severe mental illness management.
Correct Answer is B
Explanation
A. "Can the children's mother get by for a while until you get better?": This statement is dismissive of the client's responsibility and does not show positive regard.
B. "How is not working right now affecting you?": Correct. This statement shows empathy and concern for the client's well-being without passing judgment, which reflects positive regard.
C. "You need to somehow support your children.": This statement is directive and judgmental, not reflecting positive regard.
D. "How do you expect your kids to be provided for?": This statement is confrontational and does not demonstrate positive regard.
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