The client tells the nurse "My biggest problem right now is trying to deal with a divorce. I didn't want a divorce and I still don't. But it's happening anyway!" Which of the following responses by the nurse will convey empathy?

You must be devastated.

Sounds like it has been a difficult time.

When one door closes, another door opens.

I'm so sorry, no wonder you are upset.

Answer and Explanation

The Correct Answer is B

A. You must be devastated. This response presumes the client's feelings, which may or may not be accurate.
B. Sounds like it has been a difficult time. This response acknowledges the client’s feelings and the difficulty of their situation without making assumptions about their emotional state. It shows understanding and support, which are key components of empathetic communication.
C. When one door closes, another door opens. This response can come across as dismissive or minimizing the client's feelings.
D. I'm so sorry, no wonder you are upset. This response combines sympathy and a presumption of the client's feelings, which may not fully convey empathy.

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Correct Answer is C

Explanation

A. "Why do you think your father chose that time and place to yell at you?" This question might come across as blaming or accusatory, potentially making the client defensive.
B. "Well it sounds like your father has difficulty controlling his temper." This statement focuses on the father's behavior rather than the client's feelings, which isn't empathetic.
C. "You must have been embarrassed when your father yelled at you in the grocery store." This response acknowledges and validates the client's feelings, demonstrating empathy.
D. "You really should find your own housing and get out of the situation with your father." This advice-giving response might seem insensitive to the client's current situation and lacks empathy.

A. Sit quietly until the client responds B. Tell the client they must express the unpleasant feelings C. Apologize for asking such a personal question D. Change the subject to something the client will discuss

Correct Answer is A

Explanation

A. Sit quietly until the client responds: Correct. This allows the client time to process their thoughts and respond at their own pace, showing respect and patience.
B. Tell the client they must express the unpleasant feelings: Incorrect. This directive approach can be intrusive and may pressure the client.
C. Apologize for asking such a personal question: Incorrect. Apologizing might imply that the question was inappropriate, which can shut down communication.
D. Change the subject to something the client will discuss: Incorrect. Changing the subject can convey a lack of interest or avoidance of the client's true feelings.

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The client tells the nurse "My biggest problem right now is trying to deal with a divorce. I didn't want a divorce and I still don't. But it's happening anyway!" Which of the following responses by the nurse will convey empathy?

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Naxlex Comprehensive Predictor Exams

Which of the following statements would be an empathetic response in a client interaction?

Correct Answer is C

Explanation

The nurse asks the client "What was it like for you when you first knew you had no place to go?" The client looks down and pauses for some time. What actions by the nurse is the most therapeutic?

Correct Answer is A

Explanation

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The client tells the nurse "My biggest problem right now is trying to deal with a divorce. I didn't want a divorce and I still don't. But it's happening anyway!" Which of the following responses by the nurse will convey empathy?

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