Which of the following statements would be an empathetic response in a client interaction?
"Why do you think your father chose that time and place to yell at you?"
"Well it sounds like your father has difficulty controlling his temper."
"You must have been embarrassed when your father yelled at you in the grocery store."
"You really should find your own housing and get out of the situation with your father."
The Correct Answer is C
A. "Why do you think your father chose that time and place to yell at you?" This question might come across as blaming or accusatory, potentially making the client defensive.
B. "Well it sounds like your father has difficulty controlling his temper." This statement focuses on the father's behavior rather than the client's feelings, which isn't empathetic.
C. "You must have been embarrassed when your father yelled at you in the grocery store." This response acknowledges and validates the client's feelings, demonstrating empathy.
D. "You really should find your own housing and get out of the situation with your father." This advice-giving response might seem insensitive to the client's current situation and lacks empathy.
Nursing Test Bank
Naxlex Comprehensive Predictor Exams
Related Questions
Correct Answer is D
Explanation
A. Assist the client in addressing a specific problem: While Maslow’s hierarchy can help identify underlying needs that may contribute to a specific problem, it is not primarily used for addressing specific problems directly. Instead, it provides a framework for understanding the broader context of a client’s needs.
B. Change a client's behavior: Maslow’s hierarchy is not specifically designed to change behavior. It is more about understanding the different levels of needs that motivate behavior. Behavior change might be a result of addressing these needs, but it is not the primary purpose of the hierarchy.
C. Establish a therapeutic relationship: Understanding a client’s needs according to Maslow’s hierarchy can help build rapport and trust, which are essential for a therapeutic relationship. However, the primary use of the hierarchy is not to establish relationships but to understand and prioritize needs.
D. Prioritize care: This is the most accurate use of Maslow’s hierarchy. It helps nurses prioritize care by addressing the most fundamental needs first (such as physiological and safety needs) before moving on to higher-level needs (such as love/belonging, esteem, and self-actualization). This ensures that the most critical needs are met first, which is essential in a healthcare setting.
Correct Answer is C
Explanation
A. "Your behavior will be disappointing to your provider." This statement is not helpful because it focuses on the feelings of the provider rather than addressing the behavior itself or its consequences for the client.
B. "I'm taking away your privileges for the rest of the week." This is a punitive response and does not address the immediate issue of the client's behavior. It is more important to address the behavior and its impact rather than imposing a punishment.
C. "Yelling at others is unacceptable." This statement directly addresses the behavior and sets a clear boundary. It is an appropriate way to communicate that the behavior is not acceptable.
D. "Why did you hit another client?" This question assumes the client hit another client, which might not be accurate and can escalate the situation. It’s better to address the observed behavior directly.
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