A nurse is providing instructions to a client about the Press Ganey survey. Which of the following statements by the client indicates an understanding?
"This survey is provided to a sample group of people."
"This survey will ask me about my satisfaction of services provided."
“I will receive a printed survey in the mail to complete."
"I will receive a telephone call from someone regarding my visit."
The Correct Answer is B
A. This statement is partially correct but does not fully capture the purpose of the Press Ganey survey. While it is true that surveys are often administered to a sample of patients, the primary purpose is to gather feedback about patient satisfaction.
B. This statement accurately reflects the purpose of the Press Ganey survey. It is designed to collect feedback from patients about their experience with healthcare services.
C. While some healthcare facilities may still use paper surveys, many have transitioned to electronic surveys. This statement is not entirely accurate and does not reflect the core purpose of the survey.
D. This statement is incorrect. The Press Ganey survey is typically administered as a written or online questionnaire, not through a phone call.
Nursing Test Bank
Naxlex Comprehensive Predictor Exams
Related Questions
Correct Answer is ["A","B","C","E"]
Explanation
A. This involves combining different pieces of information to form a new understanding or solution. Nurses often synthesize information from various sources to develop a comprehensive care plan.
B. This involves judging the value or worth of something. Nurses must constantly evaluate the effectiveness of interventions and patient outcomes.
C. This involves breaking down information into parts to understand its components. Nurses analyze patient data to identify problems and potential solutions.
D. While intuition can play a role in decision-making, it is not a reliable or consistent critical thinking skill. Critical thinking relies on evidence and reasoning, not solely on gut feelings.
E. This involves understanding the meaning of information. Nurses interpret patient cues, laboratory results, and other data to make informed decisions.
Correct Answer is B
Explanation
A. This is not a time management strategy but rather a counterproductive approach that can lead to burnout and decreased focus.
B. This is an effective time management strategy as it acknowledges the reality of interruptions in a healthcare setting. By anticipating and planning for disruptions, nurses can better manage their workload and avoid feeling overwhelmed.
C. While helping colleagues is important, offering to complete another nurse's task without considering one's own workload can lead to time management issues.
D. This can be a time management strategy in some situations, but it's not always the most effective approach. Prioritizing tasks based on urgency and importance is often more beneficial.
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