A nurse is providing instructions to a client about the Press Ganey survey. Which of the following statements by the client indicates an understanding?
"This survey is provided to a sample group of people."
"This survey will ask me about my satisfaction of services provided."
“I will receive a printed survey in the mail to complete."
"I will receive a telephone call from someone regarding my visit."
The Correct Answer is B
A. This statement is partially correct but does not fully capture the purpose of the Press Ganey survey. While it is true that surveys are often administered to a sample of patients, the primary purpose is to gather feedback about patient satisfaction.
B. This statement accurately reflects the purpose of the Press Ganey survey. It is designed to collect feedback from patients about their experience with healthcare services.
C. While some healthcare facilities may still use paper surveys, many have transitioned to electronic surveys. This statement is not entirely accurate and does not reflect the core purpose of the survey.
D. This statement is incorrect. The Press Ganey survey is typically administered as a written or online questionnaire, not through a phone call.
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Related Questions
Correct Answer is D
Explanation
A. A child with a head injury may require close monitoring for neurological changes, which could involve frequent assessments and interventions. While not directly related to infection risk, the needs of this child may be different from those of a postoperative child, making this pairing less ideal due to differing care needs and potential disruptions.
B. A child in sickle cell crisis is likely experiencing significant pain and requires specialized care for pain management and hydration. This condition is not contagious but can be complex and may require frequent interventions, making it less ideal to room with a postoperative patient who needs a controlled environment for recovery.
C. Streptococcal pharyngitis is a contagious infection caused by Group A Streptococcus. To minimize the risk of postoperative infection, it is generally advisable to avoid placing a postoperative patient in the same room with someone who has a contagious infection. This would help in preventing the potential spread of infection to the postoperative child, who is already vulnerable.
D. A child with a new diagnosis of type 1 diabetes mellitus requires education and management of blood glucose levels. This condition is not contagious and does not pose a risk of infection to a postoperative patient. Therefore, the needs of this child align well with the postoperative child, as both are managing chronic conditions rather than dealing with infections.
Correct Answer is B
Explanation
A. This statement is partially correct but does not fully capture the purpose of the Press Ganey survey. While it is true that surveys are often administered to a sample of patients, the primary purpose is to gather feedback about patient satisfaction.
B. This statement accurately reflects the purpose of the Press Ganey survey. It is designed to collect feedback from patients about their experience with healthcare services.
C. While some healthcare facilities may still use paper surveys, many have transitioned to electronic surveys. This statement is not entirely accurate and does not reflect the core purpose of the survey.
D. This statement is incorrect. The Press Ganey survey is typically administered as a written or online questionnaire, not through a phone call.
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