A nurse is providing instructions to a client about the Press Ganey survey. Which of the following statements by the client indicates an understanding?
"This survey is provided to a sample group of people."
"This survey will ask me about my satisfaction of services provided."
“I will receive a printed survey in the mail to complete."
"I will receive a telephone call from someone regarding my visit."
The Correct Answer is B
A. This statement is partially correct but does not fully capture the purpose of the Press Ganey survey. While it is true that surveys are often administered to a sample of patients, the primary purpose is to gather feedback about patient satisfaction.
B. This statement accurately reflects the purpose of the Press Ganey survey. It is designed to collect feedback from patients about their experience with healthcare services.
C. While some healthcare facilities may still use paper surveys, many have transitioned to electronic surveys. This statement is not entirely accurate and does not reflect the core purpose of the survey.
D. This statement is incorrect. The Press Ganey survey is typically administered as a written or online questionnaire, not through a phone call.
Nursing Test Bank
Naxlex Comprehensive Predictor Exams
Related Questions
Correct Answer is D
Explanation
A. Teaching a client how to use an incentive spirometer involves providing detailed instruction and education about the device and its use. This task requires clinical knowledge and the ability to assess and address the client’s understanding, which is beyond the scope of an AP.
B. Irrigating and performing a dressing change on a pressure injury wound is a clinical task that requires specific training and skill, including knowledge of wound care, infection control, and assessment of wound healing. This is typically performed by an RN or another licensed healthcare professional. This task involves clinical judgment and assessment, which are beyond the training of an AP.
C. Administering medication, including PRN (as needed) pain medication, involves assessing the client’s condition, verifying the medication order, and monitoring for effects and side effects. This task requires a licensed nurse who can perform these assessments and make clinical decisions.
D. Obtaining a daily weight is a task that is within the scope of practice for an AP. Weighing a client does not require clinical judgment or complex decision-making and is typically considered a routine task that can be safely delegated to an AP. This task involves measuring and recording the client’s weight, which is an objective and straightforward task.
Correct Answer is C
Explanation
A. The "right person" refers to ensuring that the task is delegated to an individual who has the appropriate skills, knowledge, and training for the task. While important, this does not directly address the ongoing monitoring of task completion.
B. The "right communication" involves providing clear, concise instructions about the task, including what needs to be done, how it should be done, and any specific expectations. Although communication is essential for effective delegation, checking in throughout the shift pertains more to the oversight and monitoring of the task.
C. The "right supervision" involves providing appropriate oversight and monitoring of the tasks delegated. This includes checking on the progress and ensuring that the tasks are being completed as expected. When the nurse checks with assistive personnel throughout the shift to determine if tasks are being completed, they are demonstrating the "right supervision."
D. The "right circumstances" involves ensuring that the situation is appropriate for delegating the task, including the conditions and context in which the task is performed. This right addresses the appropriateness of the delegation based on the current environment and patient needs, but it does not specifically relate to monitoring or following up on task completion.
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