A nurse is concerned that their quality of care is diminishing due to stressful work demands. Which of the following recommendations made by the manager may help the nurse develop responsible, assertive, and caring communication?
"Request a transfer to another nursing care unit with patients who are stable."
"Let's work together to identify which irrational beliefs are keeping you from being assertive."
"Delegate more tasks to the nursing assistants."
"Use a passive communication style for every patient-nurse interaction."
The Correct Answer is B
A. Requesting a transfer does not address communication skills or assertiveness; it’s a change in work environment rather than a strategy for improving communication.
B. Identifying and addressing irrational beliefs helps the nurse understand and overcome barriers to effective, assertive, and caring communication.
C. Delegating tasks might help manage workload but does not directly address issues of communication and assertiveness.
D. A passive communication style is not effective for responsible, assertive, and caring interactions with patients.
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Naxlex Comprehensive Predictor Exams
Related Questions
Correct Answer is C
Explanation
A. "You have this foot ulcer because you did not follow your diet and exercise plan."
This statement is accusatory and blames the patient, which is not constructive for feedback.
B. “I know you don't want to hear this, but uncontrolled diabetes leads to complications.”
This statement is dismissive and does not provide specific feedback or support.
C. “From my perspective, the foot ulcer occurred because your blood sugars are high.”
This statement provides clear, objective feedback and helps the patient understand the relationship between high blood glucose and complications.
D. “I am going to tell you what you are doing wrong because I know about diabetes.”
This statement is condescending and does not offer constructive feedback or support.
Correct Answer is D
Explanation
A. Exceptional care alone does not specifically address the use of techniques for emotional and psychological support.
B. Understanding care does not specifically refer to the techniques used to shift emotions.
C. Certified nurses may have additional qualifications, but this choice does not specifically address the method used for emotional support.
D. Nurse-guided imagery sessions are a technique used to help patients shift from fear to calmness by guiding them through mental visualizations.
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