A nurse is concerned that their quality of care is diminishing due to stressful work demands. Which of the following recommendations made by the manager may help the nurse develop responsible, assertive, and caring communication?
"Request a transfer to another nursing care unit with patients who are stable."
"Let's work together to identify which irrational beliefs are keeping you from being assertive."
"Delegate more tasks to the nursing assistants."
"Use a passive communication style for every patient-nurse interaction."
The Correct Answer is B
A. Requesting a transfer does not address communication skills or assertiveness; it’s a change in work environment rather than a strategy for improving communication.
B. Identifying and addressing irrational beliefs helps the nurse understand and overcome barriers to effective, assertive, and caring communication.
C. Delegating tasks might help manage workload but does not directly address issues of communication and assertiveness.
D. A passive communication style is not effective for responsible, assertive, and caring interactions with patients.
Nursing Test Bank
Naxlex Comprehensive Predictor Exams
Related Questions
Correct Answer is ["D","E"]
Explanation
A. Refraining from touching the patient under any circumstance can prevent the development of a therapeutic relationship.
B. Requesting that questions be saved until the end of the visit can be dismissive and hinder effective communication and bonding.
C. Expecting the patient to meet goals determined solely by the nurse shows a lack of collaboration and does not support a bond.
D. Learning the names of family members and friends shows genuine interest in the patient's life and helps build a relationship.
E. Listening to the patient's feelings and concerns demonstrates empathy and validation of the patient’s experiences, which are essential for bonding.
Correct Answer is C
Explanation
A. This statement expresses anger but is not constructive or specific about the issue.
B. This statement implies the misunderstanding was the assistant’s fault but is not concrete about the specific issue.
C. This statement is clear, specific, and explains the nurse's feelings about not following directions.
D. This statement minimizes the issue and does not specifically address the nurse's feelings.
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