A patient reports to the nurse, "My doctor is not doing anything about my pain." Which response by the nurse is assertive and expresses warmth?
"What you really mean is you do not like your doctor."
"You seem frustrated with your doctor."
"If I were you, I would see a different doctor."
"It is wrong for you to blame your doctor."
The Correct Answer is B
A. This response dismisses the patient’s feelings and interprets their statement in a negative way.
B. This response acknowledges the patient’s feelings and shows empathy, which is a warm and assertive way to address their concerns.
C. Suggesting that the patient see a different doctor is premature and does not address the patient’s current feelings.
D. Telling the patient it is wrong to blame the doctor is judgmental and dismissive of their feelings.
Nursing Test Bank
Naxlex Comprehensive Predictor Exams
Related Questions
Correct Answer is A
Explanation
A. Use an assertive approach to seek affective support from the nurse manager.
An assertive approach involves communicating concerns clearly and respectfully. Seeking affective support from the nurse manager helps address the lack of empathy and feedback, leading to constructive changes and professional growth.
B. Use an aggressive approach to seek cognitive support from other graduate nurses.
An aggressive approach can create conflict and damage professional relationships. It is counterproductive to seek support in a manner that might antagonize or confront colleagues.
C. Use a nonassertive approach to seek physical support from the staff nurses.
A nonassertive approach may involve passivity or avoidance, which is ineffective in addressing concerns and can lead to unresolved issues.
D. Use an antagonistic approach to seek support from a nurse who is a mentor.
An antagonistic approach is confrontational and unhelpful. Seeking support through antagonism undermines professional relationships and fails to address the core issues of empathy and feedback.
Correct Answer is C
Explanation
A. This statement expresses anger but is not constructive or specific about the issue.
B. This statement implies the misunderstanding was the assistant’s fault but is not concrete about the specific issue.
C. This statement is clear, specific, and explains the nurse's feelings about not following directions.
D. This statement minimizes the issue and does not specifically address the nurse's feelings.
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