Which three technique(s) should be AVOIDED when the nurse questions patients? (Select all that apply.)

Provide a detailed explanation to introduce the rationale for the questions.

Offer the patient options and tell the patient which option is preferred.

Ask three to five questions at a time, and then allow the patient to answer.

Use questions that are worded clearly with words the patient understands.

Avoid asking a patient "why" by rephrasing the question if possible.

Answer and Explanation

Correct Answer : A,B,C

A. Providing a detailed explanation for questions can overwhelm the patient and detract from the main point of the question.

B. Offering options and telling the patient which one to choose can limit the patient’s autonomy and input.

C. Asking multiple questions at once can confuse the patient and make it difficult for them to provide clear answers.

D. Using clear, simple questions is essential for effective communication and should be used rather than avoided.

E. Avoiding "why" questions helps prevent the patient from feeling defensive, so this technique should be used rather than avoided.

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Correct Answer is B

Explanation

A. Requesting a transfer does not address communication skills or assertiveness; it’s a change in work environment rather than a strategy for improving communication.

B. Identifying and addressing irrational beliefs helps the nurse understand and overcome barriers to effective, assertive, and caring communication.

C. Delegating tasks might help manage workload but does not directly address issues of communication and assertiveness.

D. A passive communication style is not effective for responsible, assertive, and caring interactions with patients.

A. Reply with incivility if the criticism is destructive or disrespectful. B. Avoid confrontation if the evaluator gives unfair criticism. C. Disregard criticism that is given on more than one evaluation. D. Ask for specific details or examples of the behavior being criticized.

Correct Answer is D

Explanation

A. Incivility is unprofessional and does not address the issue constructively.

B. Avoiding confrontation does not help address or resolve the issue.

C. Repeated criticism should be addressed, not disregarded.

D. Asking for specific details helps understand the feedback and improves future performance.

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Which three technique(s) should be AVOIDED when the nurse questions patients? (Select all that apply.)

Nursing Test Bank

Naxlex Comprehensive Predictor Exams

A nurse is concerned that their quality of care is diminishing due to stressful work demands. Which of the following recommendations made by the manager may help the nurse develop responsible, assertive, and caring communication?

Correct Answer is B

Explanation

The nurse receives criticism during a performance evaluation by a nursing supervisor. Which response by the nurse is most appropriate?

Correct Answer is D

Explanation

The nurse prepares to obtain a health history from a hospitalized patient. Which action by the nurse is appropriate?

The nurse manager forms a committee to review and recommend patient care products. Which action, if taken by the nurse manager, is most appropriate?

A nurse is preparing an in-service about communication for a group of staff nurses. Which of the following techniques should the nurse include when discussing therapeutic communication?

The nurse cares for a patient with urinary incontinence after a stroke. Which response by the nurse is best?

Emotional Intelligence includes four key domains: Self-Awareness, Self-Management, Social Competence, and Relationship Management. Which of the following behaviors exhibited by a student demonstrates Self-Management?

A new blood glucose bedside monitoring system is introduced at a staff meeting. A nurse who has previously used this system remembers that the meter would show error messages frequently. Which statement by the nurse demonstrates assertiveness?