Which three technique(s) should be AVOIDED when the nurse questions patients? (Select all that apply.)

Provide a detailed explanation to introduce the rationale for the questions.

Offer the patient options and tell the patient which option is preferred.

Ask three to five questions at a time, and then allow the patient to answer.

Use questions that are worded clearly with words the patient understands.

Avoid asking a patient "why" by rephrasing the question if possible.

Answer and Explanation

Correct Answer : A,B,C

A. Providing a detailed explanation for questions can overwhelm the patient and detract from the main point of the question.

B. Offering options and telling the patient which one to choose can limit the patient’s autonomy and input.

C. Asking multiple questions at once can confuse the patient and make it difficult for them to provide clear answers.

D. Using clear, simple questions is essential for effective communication and should be used rather than avoided.

E. Avoiding "why" questions helps prevent the patient from feeling defensive, so this technique should be used rather than avoided.

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Correct Answer is ["D","E"]

Explanation

A. Refraining from touching the patient under any circumstance can prevent the development of a therapeutic relationship.

B. Requesting that questions be saved until the end of the visit can be dismissive and hinder effective communication and bonding.

C. Expecting the patient to meet goals determined solely by the nurse shows a lack of collaboration and does not support a bond.

D. Learning the names of family members and friends shows genuine interest in the patient's life and helps build a relationship.

E. Listening to the patient's feelings and concerns demonstrates empathy and validation of the patient’s experiences, which are essential for bonding.

A. Reply with incivility if the criticism is destructive or disrespectful. B. Avoid confrontation if the evaluator gives unfair criticism. C. Disregard criticism that is given on more than one evaluation. D. Ask for specific details or examples of the behavior being criticized.

Correct Answer is D

Explanation

A. Incivility is unprofessional and does not address the issue constructively.

B. Avoiding confrontation does not help address or resolve the issue.

C. Repeated criticism should be addressed, not disregarded.

D. Asking for specific details helps understand the feedback and improves future performance.

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Which three technique(s) should be AVOIDED when the nurse questions patients? (Select all that apply.)

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