Which three technique(s) should be AVOIDED when the nurse questions patients? (Select all that apply.)
Provide a detailed explanation to introduce the rationale for the questions.
Offer the patient options and tell the patient which option is preferred.
Ask three to five questions at a time, and then allow the patient to answer.
Use questions that are worded clearly with words the patient understands.
Avoid asking a patient "why" by rephrasing the question if possible.
Correct Answer : A,B,C
A. Providing a detailed explanation for questions can overwhelm the patient and detract from the main point of the question.
B. Offering options and telling the patient which one to choose can limit the patient’s autonomy and input.
C. Asking multiple questions at once can confuse the patient and make it difficult for them to provide clear answers.
D. Using clear, simple questions is essential for effective communication and should be used rather than avoided.
E. Avoiding "why" questions helps prevent the patient from feeling defensive, so this technique should be used rather than avoided.
Nursing Test Bank
Naxlex Comprehensive Predictor Exams
Related Questions
Correct Answer is A
Explanation
A. Use an assertive approach to seek affective support from the nurse manager.
An assertive approach involves communicating concerns clearly and respectfully. Seeking affective support from the nurse manager helps address the lack of empathy and feedback, leading to constructive changes and professional growth.
B. Use an aggressive approach to seek cognitive support from other graduate nurses.
An aggressive approach can create conflict and damage professional relationships. It is counterproductive to seek support in a manner that might antagonize or confront colleagues.
C. Use a nonassertive approach to seek physical support from the staff nurses.
A nonassertive approach may involve passivity or avoidance, which is ineffective in addressing concerns and can lead to unresolved issues.
D. Use an antagonistic approach to seek support from a nurse who is a mentor.
An antagonistic approach is confrontational and unhelpful. Seeking support through antagonism undermines professional relationships and fails to address the core issues of empathy and feedback.
Correct Answer is B
Explanation
A. Computers help manage information but do not eliminate all problems with protecting patient information.
B. The computer promotes safe and effective patient care through electronic health records, decision support, and access to information.
C. While technology supports safe and quality care, it does not guarantee it. The effectiveness depends on proper use.
D. Electronic communication can still be misunderstood; this statement is not a clear or accurate explanation of the role of computers in healthcare.
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