The nurse instructs the nursing assistant to obtain temperatures on four patients and report abnormal findings immediately. Two hours later the nurse discovers that one of the patients had a fever that was not reported. The nurse is upset with the nursing assistant. Which statement, if made by the nurse, is concrete and specifically explains the nurse's feelings?
"You have made me so angry. Why did you not report the fever to me?"
"You must have misunderstood. I wanted to know about any elevated temperatures."
"I am disappointed because you did not follow my directions."
"I am not dissatisfied with your performance, because we all make mistakes."
The Correct Answer is C
A. This statement expresses anger but is not constructive or specific about the issue.
B. This statement implies the misunderstanding was the assistant’s fault but is not concrete about the specific issue.
C. This statement is clear, specific, and explains the nurse's feelings about not following directions.
D. This statement minimizes the issue and does not specifically address the nurse's feelings.
Nursing Test Bank
Naxlex Comprehensive Predictor Exams
Related Questions
Correct Answer is C
Explanation
A. Closed-ended questioning involves yes/no or brief answers, which is not the case here.
B. Empathizing would involve expressing understanding of the client's feelings rather than asking for more information.
C. Focusing directs the conversation to a specific topic or concern, which the nurse does by asking about the client's specific concerns.
D. Summarizing involves reviewing and organizing information, which is not happening here.
Correct Answer is B
Explanation
A. Bringing treats is not a genuine way to establish credibility; credibility comes from professional behavior and honesty.
B. Being honest about strengths and areas for improvement helps build trust and credibility with colleagues.
C. Hiding feelings of inadequacy can create a false image and does not foster genuine professional relationships.
D. It is possible to establish credibility as a student through professional behavior, openness, and a willingness to learn.
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