A patient is irritable and complains to the nurse about difficulty sleeping last night. Which response by the nurse is most appropriate?
"Tell me more about what happened last night."
"I know you will sleep better tonight."
"No one sleeps well in the hospital."
"Did you drink too much caffeine yesterday?"
The Correct Answer is A
A. Asking the patient to describe what happened provides an opportunity for them to express their concerns and opens a dialogue for finding a solution.
B. Assuming the patient will sleep better tonight without addressing current issues dismisses their concerns.
C. Generalizing about hospital conditions is dismissive and does not address the patient’s specific issue.
D. Focusing on possible causes without understanding the patient’s experience may come across as accusatory or dismissive.
Nursing Test Bank
Naxlex Comprehensive Predictor Exams
Related Questions
Correct Answer is D
Explanation
A. This response is conditional and does not express a clear boundary or communicate the nurse’s own needs and limitations.
B. This response expresses frustration but does not address the request in an assertive or rational manner.
C. This response prioritizes the manager’s feelings over the nurse’s own boundaries and needs.
D. This response clearly and directly communicates the nurse’s inability to take on the extra shift, which is an assertive and rational way to set a boundary.
Correct Answer is ["A","C"]
Explanation
A. Being silent is not always the best approach; effective communication involves active listening and constructive responses.
B. Understanding that anger can stem from frustration or fear helps in addressing the underlying issues.
C. While feeling uncomfortable is common, the goal is to manage the situation professionally, not to accept discomfort as a constant.
D. Considering a colleague’s point of view is important for effective conflict resolution and communication.
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