A patient is irritable and complains to the nurse about difficulty sleeping last night. Which response by the nurse is most appropriate?
"Tell me more about what happened last night."
"I know you will sleep better tonight."
"No one sleeps well in the hospital."
"Did you drink too much caffeine yesterday?"
The Correct Answer is A
A. Asking the patient to describe what happened provides an opportunity for them to express their concerns and opens a dialogue for finding a solution.
B. Assuming the patient will sleep better tonight without addressing current issues dismisses their concerns.
C. Generalizing about hospital conditions is dismissive and does not address the patient’s specific issue.
D. Focusing on possible causes without understanding the patient’s experience may come across as accusatory or dismissive.
Nursing Test Bank
Naxlex Comprehensive Predictor Exams
Related Questions
Correct Answer is ["A","B","D"]
Explanation
A. Showing respect for a client’s treatment decisions supports their autonomy and fosters a positive communication environment.
B. Conveying empathy acknowledges the client’s emotions and builds a supportive relationship.
C. Interrupting a client who is expressing feelings can hinder effective communication and is not respectful.
D. Using clear and simple language ensures the client understands the information being shared.
E. Crossing arms can be perceived as a defensive or closed-off posture, which can escalate conflict.
Correct Answer is B
Explanation
A. Rule maker focuses on setting guidelines and policies, not necessarily fostering collaboration.
B. Harmonizer works to mediate conflicts and maintain group cohesion, fostering collaboration and cooperation.
C. Encourager supports and praises others, contributing to a positive environment but not necessarily focusing on collaboration.
D. Compromiser helps resolve conflicts through mutual concessions but does not primarily focus on fostering collaboration.
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