A nurse is caring for a post-op client.
The client states, “It really helps to take the medicine before I do my physical therapy.”. The nurse responds, “Taking your pain medication before physical therapy seems to help you complete the activities.”. The nurse is using which of the following communication techniques?

Choice A rationale
Notifying the surgeon and clarifying the discrepancy before proceeding is crucial to ensure patient safety. The time-out procedure is designed to prevent wrong-site, wrong-procedure, and wrong-person surgeries. Any discrepancy must be resolved to avoid potential harm to the patient.
Choice B rationale
Proceeding with the planned procedure as written without addressing the discrepancy can lead to serious errors, such as performing surgery on the wrong site or patient. This action is not aligned with the safety protocols established by the Joint Commission.
Choice C rationale
Discussing the discrepancy with the patient after the surgery does not prevent the error from occurring. The purpose of the time-out procedure is to catch and correct any discrepancies before the surgery begins.
Choice D rationale
Ignoring the discrepancy as it is not significant undermines the entire purpose of the time-out procedure, which is to ensure all details are correct before proceeding with surgery. Even seemingly minor discrepancies can lead to major errors.

Choice A rationale
While promoting employee engagement on social media platforms can be a benefit, it is not the primary purpose of a healthcare organization’s social media policy. The main goal is to ensure appropriate use of social media to protect patient privacy and maintain professional standards.
Choice B rationale
Restricting employees from using social media during work hours may be a component of the policy, but it is not the primary purpose. The policy aims to provide guidelines on how to use social media appropriately rather than simply restricting its use.
Choice C rationale
Encouraging employees to share confidential patient information online is a violation of HIPAA regulations and is not a purpose of a social media policy. The policy should ensure that patient information is kept private and secure.
Choice D rationale
Providing guidelines on appropriate social media use is the primary purpose of a healthcare organization’s social media policy. The policy outlines what constitutes acceptable behavior on social media to protect patient privacy, maintain professional standards, and ensure compliance with regulations.