When practicing therapeutic communication with a client, the nurse demonstrates which of the following listening skills?
Not clarifying messages to avoid interrupting
Avoiding taking notes to detract from listening
Finishing the client's sentences to indicate listening
Changing the environment if there are distractions
The Correct Answer is D
A. Clarification is a crucial listening skill that involves asking questions or seeking additional information to ensure understanding. Avoiding clarification to prevent interruption can lead to misunderstandings and incomplete communication.
B. While it is important to be attentive and present during communication, taking notes can be necessary to document important information. The key is to balance note-taking with active listening. If done discreetly, note-taking should not significantly detract from the ability to engage in effective listening.
C. Finishing the client’s sentences can be perceived as interruptive and may come across as disrespectful or dismissive. It is important for the client to express their thoughts and feelings fully before the nurse responds.
D. Changing the environment to minimize distractions is a valuable listening skill. A quiet and comfortable setting can enhance effective communication by allowing the client to focus and express themselves without external interruptions. This helps ensure that the nurse can fully concentrate on the client’s message and respond appropriately.
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Naxlex Comprehensive Predictor Exams
Related Questions
Correct Answer is B
Explanation
A. This response is accusatory and invalidates the client's feelings. It's important to approach the client with empathy and understanding.
B. It shows the nurse's interest and willingness to understand the client's perspective. By asking open- ended questions, the nurse can explore the reasons behind the client's reluctance and offer support accordingly.
C. While it may be beneficial for the client to participate in activities, pressuring them or convincing them might not be effective. It's important to respect the client's feelings and work with them to find ways to overcome their reluctance.
D. This approach is directive and dismissive of the client's feelings. It's essential to involve the client in the decision-making process and address their concerns before expecting them to participate in an activity.
Correct Answer is A
Explanation
A. This is the core focus of mental health promotion programs. They aim to equip people with the knowledge, skills, and resources to enhance their mental health and resilience.
B. This is completely opposite to the goals of mental health promotion.
C. This is the focus of mental health treatment, not promotion.
D. While this is important for the overall mental health system, it's not the primary focus of mental health promotion programs, which target individuals and communities.
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