The nurse manager on a unit wants to evaluate patient satisfaction. The nurse manager understands that ultimately, positive relationships with consumers of care are evaluated by the:
Cultural sensitivity of staff.
Cost-effectiveness of care delivery.
Economic value of service.
Outcomes for clients and their perceptions of care.
The Correct Answer is D
Choice A reason: Cultural sensitivity is important, but it is not the sole indicator of patient satisfaction.
Choice B reason: Cost-effectiveness is a factor in healthcare management but does not directly reflect patient satisfaction.
Choice C reason: The economic value of service is more related to the financial aspect of healthcare rather than patient satisfaction.
Choice D reason: Patient outcomes and their perceptions of care are direct measures of patient satisfaction, as they reflect the quality and effectiveness of the nursing care received.
Nursing Test Bank
Naxlex Comprehensive Predictor Exams
Related Questions
Correct Answer is ["A","B","C","E"]
Explanation
Choice A Reason: Well-written objectives should be clear and specific. They should provide a precise description of what is expected. Being understandable ensures that learners can grasp the intended outcomes without ambiguity.
Choice B Reason: Measurable objectives allow for assessment and evaluation. They define observable behaviors or outcomes that can be quantified. For diabetic education, measurable objectives might include blood glucose level targets, self-monitoring frequency, or adherence to dietary guidelines.
Choice C Reason: Achievable objectives are realistic and attainable. Unrealistic goals can lead to frustration and lack of motivation. Objectives should consider the learner's abilities, resources, and context.
Choice D Reason: People-oriented objectives focus on the learner's needs and experiences. In diabetic education, objectives should address the practical aspects of managing diabetes, considering the individual's lifestyle, preferences, and challenges.
Choice E Reason: Meaningful objectives resonate with the learner. They connect to real-life situations and have relevance. For diabetic education, meaningful objectives might relate to improving quality of life, preventing complications, and enhancing overall well-being.
Correct Answer is C
Explanation
Choice A:
While nurse case managers do oversee the overall care of their patients, their role is not typically to supervise the nursing staff members who implement the care map. Their focus is more on coordinating care, communicating with the healthcare team, and ensuring the patient's needs are met.
Choice B:
While reducing the client's financial cost can be a part of a nurse case manager's role, it is not the primary consideration. The main goal is to ensure the patient receives the best possible care. While cost-effectiveness is important, it should not compromise the quality of care.
Choice C:
This is the correct answer. One of the main goals of a nurse case manager, especially when working with a client with a chronic condition like end-stage renal disease, is to prevent additional hospitalizations. This is achieved by coordinating care, educating the patient and their family, and closely monitoring the patient's condition.
Choice D:
While nurse case managers are registered nurses and capable of providing direct nursing care, their role is more focused on coordinating and managing care rather than providing direct care. They work closely with the healthcare team to ensure the patient's needs are met, but they do not typically provide bedside care.
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