The nurse manager plans a series of staff development workshops for charge nurses to help them deal with conflicts. The first workshop introduces the four stages of conflict, which are:
Frustration, conceptualization, action, and outcomes.
Frustration, competition, negotiation, and action.
Frustration, cooperation, collaboration, and action outcomes.
Frustration, conceptualization, negotiation, and action.
The Correct Answer is D
Choice A reason: The term 'action' typically comes after 'conceptualization' and 'negotiation' in the conflict resolution process, as actions are taken based on the plans made during these stages. Therefore, this sequence is not accurate.
Choice B reason: While 'competition' can be a part of conflict, it is not typically described as a stage in the conflict resolution process. The stages focus more on the internal and interactive processes of resolving conflict.
Choice C reason: 'Cooperation' and 'collaboration' are goals of the conflict resolution process, not stages. They are the desired outcomes after successful negotiation and action.
Choice D reason: This choice accurately reflects the stages of conflict resolution. 'Frustration' is often the initial emotional response to conflict. 'Conceptualization' involves understanding the conflict and the perspectives involved. 'Negotiation' is the process of discussing and coming to an agreement. 'Action' is the implementation of the agreed-upon solutions.
Nursing Test Bank
Naxlex Comprehensive Predictor Exams
Related Questions
Correct Answer is D
Explanation
Choice A Reason : While communication is essential, this approach lacks transparency and direct engagement with the staff. It may not foster trust or provide an opportunity for open dialogue.
Choice B Reason : Announcing the news through a bulletin board lacks personal interaction and may not address staff concerns adequately. It does not align with transformational leadership principles.
Choice C Reason: This approach demonstrates transformational leadership. By involving a small group of staff members, you create an opportunity for open discussion, empathy, and collaborative problem-solving.
Choice D Reason : Transparency about financial constraints is essential. By engaging staff in discussions about cost-cutting measures, you empower them to contribute ideas and understand the organization's challenges.
Correct Answer is ["A","B","C","E"]
Explanation
Choice A Reason: Well-written objectives should be clear and specific. They should provide a precise description of what is expected. Being understandable ensures that learners can grasp the intended outcomes without ambiguity.
Choice B Reason: Measurable objectives allow for assessment and evaluation. They define observable behaviors or outcomes that can be quantified. For diabetic education, measurable objectives might include blood glucose level targets, self-monitoring frequency, or adherence to dietary guidelines.
Choice C Reason: Achievable objectives are realistic and attainable. Unrealistic goals can lead to frustration and lack of motivation. Objectives should consider the learner's abilities, resources, and context.
Choice D Reason: People-oriented objectives focus on the learner's needs and experiences. In diabetic education, objectives should address the practical aspects of managing diabetes, considering the individual's lifestyle, preferences, and challenges.
Choice E Reason: Meaningful objectives resonate with the learner. They connect to real-life situations and have relevance. For diabetic education, meaningful objectives might relate to improving quality of life, preventing complications, and enhancing overall well-being.
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