A group of staff nurses is dissatisfied with the new ideas presented by the newly hired nurse manager. The staff wants to keep their old procedures, and they resist the changes. Conflict arises from:
Group decision-making options.
Increases in group cohesiveness.
Perceptions of incompatibility.
Debates, negotiations, and compromises.
The Correct Answer is C
Choice A reason: Group decision-making options can actually reduce conflict by involving staff in the process, thus it is not typically a source of conflict.
Choice B reason: Increases in group cohesiveness generally lead to better teamwork and less conflict, as the group works more effectively together.
Choice C reason: Perceptions of incompatibility are often at the heart of conflict, especially when new changes are introduced that challenge existing procedures and comfort zones.
Choice D reason: Debates, negotiations, and compromises are methods of resolving conflict, not causes of it. They are part of the conflict resolution process.
Nursing Test Bank
Naxlex Comprehensive Predictor Exams
Related Questions
Correct Answer is A
Explanation
Choice A Reason: The outcome statement specifies a measurable reduction, making it suitable for tracking progress. Additionally, physicians are directly involved in the implementation and monitoring of staff training related to catheterization.
Choice B Reason: The outcome statement includes a specific measure (ten percent reduction), making it measurable.
Choice C Reason: The outcome statement emphasizes physician-related interventions (staff training) rather than nursing-specific aspects.
Choice D Reason: The outcome statement specifies a measurable reduction and directly involves physicians.
Correct Answer is A
Explanation
Choice A reason: Quality Management (QM) emphasizes systemic improvements and avoids assigning blame to individuals. It focuses on identifying and correcting processes that can lead to errors.
Choice B reason: A thorough commitment to quality improvement for the benefit of the organization is a fundamental principle of QM. It involves continuous efforts to enhance patient care and safety.
Choice C reason: QM relies on focusing on outcomes and making data-driven decisions. This ensures that changes lead to measurable improvements in patient care.
Choice D reason: QM operates most effectively within a flat, democratic organizational structure, which fosters open communication and collaboration among healthcare team members.
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