Emotional intelligence in a leader should inspire those who follow this leader. What is the best example that illustrates emotional intelligence?
Manager who conducts rounds on the unit, makes eye contact with team members, and generally makes time to hear about the issues of the day.
Manager writes down thoughts and puts them in an email, often very late at night, for their team or colleagues to read, expecting others to respond to them by the first meeting of the day.
Manager holds meetings at the nurses' station to be able to respond to emergencies and phone calls, yet is rarely seen in scrubs helping at the bedside.
Manager who holds the team accountable. However, the manager interrupts people frequently at meetings and raises their voice when disagreeing with them.
The Correct Answer is A
Choice A reason: This is the correct answer because it demonstrates a leader's emotional intelligence through active engagement, showing interest in the team's concerns, and fostering open communication.
Choice B reason: Writing down thoughts for others to read does not necessarily illustrate emotional intelligence. Expecting immediate responses can be inconsiderate of others' time and does not foster a supportive environment.
Choice C reason: Holding meetings at the nurses' station may show responsiveness to emergencies, but rarely participating in bedside care could indicate a lack of hands-on leadership and empathy.
Choice D reason: While accountability is important, interrupting people and raising one's voice during disagreements can create a hostile environment and does not reflect emotional intelligence.
Nursing Test Bank
Naxlex Comprehensive Predictor Exams
Related Questions
Correct Answer is D
Explanation
Choice A reason: While understanding a candidate's background is important, it does not specifically address their fit with the unit's culture.
Choice B reason: Asking about strengths and weaknesses provides insight into a candidate's self-awareness but does not directly relate to cultural fit.
Choice C reason: Reviewing a resume is a standard part of the interview process but does not provide information on how the candidate would interact within the unit's culture.
Choice D reason: This question is relevant to determining cultural fit as it assesses the candidate's interpersonal skills and their approach to potential conflicts or challenges within the unit's environment.
Correct Answer is D
Explanation
Choice A reason: Accreditation standards are typically external factors set by accrediting bodies that healthcare organizations must meet to ensure quality and safety. These standards influence staffing indirectly by setting the benchmarks for care that staff must achieve, but they are not considered internal factors.
Choice B reason: State regulations are external factors imposed by government bodies. They can dictate staffing ratios, qualifications, and other requirements that healthcare organizations must follow. Like accreditation standards, they influence staffing but are not internal to the organization.
Choice C reason: The availability of agency staff is an external resource that healthcare organizations can utilize to fill staffing gaps. While their use affects the internal staffing levels, the pool of agency staff and the decision to use them are external to the organization's internal workforce management.
Choice D reason: Patient acuity refers to the level of care and attention required by patients based on the severity of their conditions. It is an internal factor because it directly impacts the number and type of staff needed on a given day or shift within the healthcare organization. Higher acuity patients will require more intensive care and more specialized staff, thus impacting staffing decisions and allocations internally.
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