Lee the nurse manager, offers personalized coaching sessions for Jillian (a new graduate nurse) to help her develop interpersonal skills. However, Jillian's schedule conflicts with Lee's and is unable to meet. In order to work with Jillian's schedule. Lee sacrifices his personal time. Which of the following conflict management strategies is Lee demonstrating?

A. “Read the room” is not one of the four agreements presented by Don Miguel Ruiz. This phrase is often used in everyday language to describe the act of understanding the mood or dynamics of a situation, but it is not one of the agreements outlined in the book. The four agreements focus more on personal conduct and attitudes rather than interpreting social situations.
B. This is one of the four agreements. It encourages individuals to avoid assuming things about others or situations without clear evidence. Making assumptions can lead to misunderstandings and conflicts. The agreement advocates for clear communication and asking questions rather than making unfounded assumptions.
C. This is also one of the four agreements. It advises people not to take the actions or opinions of others personally, as these are often reflections of the other person's own issues and not a direct reflection of oneself. This agreement helps in reducing unnecessary emotional suffering and maintaining inner peace.
D. This is another of the four agreements. It emphasizes the importance of speaking with integrity, saying only what you mean, and avoiding using words to harm others or yourself. Being impeccable with your word fosters trust and respect in communication.

A. This behavior demonstrates ineffective followership. While identifying problems is important, an effective follower should also contribute to finding solutions and taking action. Merely pointing out problems without offering solutions or participating in problem-solving can be seen as passive or unhelpful, as it does not contribute to resolving the issues or improving the organization.
B. Recognizing one’s strengths and weaknesses is a characteristic of effective followership. Self- awareness allows staff members to understand their role, improve their performance, and contribute

more effectively to the team. It indicates a proactive approach to personal and professional development, which is aligned with positive followership.
C. Engaging in open and honest communication is a sign of effective followership. It promotes transparency, trust, and collaboration within the team. Effective communication helps address issues, improve processes, and foster a positive work environment, which is essential for productive followership.
D. Demonstrating moral courage by not fearing rejection or ridicule when standing up for what is right is a sign of effective followership. It reflects commitment to ethical standards and a willingness to contribute positively to the organization, even in the face of potential personal risk.