Lee the nurse manager, offers personalized coaching sessions for Jillian (a new graduate nurse) to help her develop interpersonal skills. However, Jillian's schedule conflicts with Lee's and is unable to meet. In order to work with Jillian's schedule. Lee sacrifices his personal time. Which of the following conflict management strategies is Lee demonstrating?
accommodation
avoiding
compromising
competing
The Correct Answer is A
A. Accommodation involves giving in to the needs or desires of others, often at the expense of one’s own needs or preferences. In this scenario, Lee is accommodating Jillian’s schedule by sacrificing his own personal time to ensure she receives the coaching she needs.
B. Avoiding is a conflict management strategy where one party tries to ignore or evade the conflict, often by withdrawing from the situation. In this case, Lee is not avoiding the conflict but is actively working to resolve it by adjusting his schedule.
C. Compromising involves each party giving up something to reach a middle ground. While Lee is adjusting his schedule, he is not negotiating or finding a middle ground where both parties make concessions. Instead, he is accommodating Jillian’s needs by sacrificing his own time, which does not fit the definition of compromising.
D. Competing is a strategy where one party seeks to win the conflict at the expense of others. This involves pursuing one's own goals aggressively, often disregarding the needs or preferences of others. In this scenario, Lee is not trying to win or impose his preferences; rather, he is making a personal sacrifice to meet Jillian’s needs.
Nursing Test Bank
Naxlex Comprehensive Predictor Exams
Related Questions
Correct Answer is B
Explanation
A. This description fits a patient classification system, but it doesn’t specifically define a prototype evaluation system. Patient classification systems, like the Resource Utilization Groups (RUGs) or the Patient Classification System (PCS), categorize patients to predict care needs and allocate resources.
B. This description fits an advanced scheduling or staffing system, which uses algorithms to manage schedules based on certain rules. While it involves evaluation and planning, it’s focused on staffing and scheduling rather than evaluating prototypes specifically. Prototype evaluation systems generally involve assessing and refining models or systems, not just scheduling.
C. A formula-driven approach to calculating nursing productivity involves measuring efficiency and performance based on predefined formulas. While this relates to evaluation, it is not specifically about prototype evaluation
D. This describes a system that rates patient care activities based on workload, which can be part of a classification or workload measurement system. However, it does not directly relate to a prototype evaluation system, which is more focused on assessing and refining prototypes rather than rating individual activities.
Correct Answer is A
Explanation
A. In a decentralized scheduling system, the responsibility for creating and managing schedules lies primarily with the individual units. Therefore, after developing a draft schedule, the nurse manager or designated scheduler would need to negotiate it with the unit staff to ensure it meets their needs and is feasible.
B. Budgetary approval is typically handled at a higher organizational level and is not typically part of the decentralized scheduling process.
C. This would be the case in a centralized scheduling system, not a decentralized one.
D. Balancing personal schedules with institutional needs is important but it's not a specific step in the decentralized scheduling process after creating a draft schedule. This is an ongoing consideration for all schedulers.
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