A nurse manager in the pediatric intensive care unit understands that when providing information to parents of a critically ill child, the following should be performed FIRST:

A. Increased mortality rates are not an outcome of quality stamina. In fact, quality stamina aims to improve overall care quality and patient outcomes, which should ideally lead to decreased mortality rates. High-quality care and sustained attention to standards generally contribute to better patient outcomes and lower mortality rates.
B. Quality stamina does not typically result in decreased patient volume. In fact, maintaining high-quality care can lead to increased patient satisfaction and potentially attract more patients. Decreased patient volume might be a result of other factors, such as poor service or lack of resources, rather than quality stamina.
C. Improved job satisfaction is a positive outcome of quality stamina. When healthcare staff work in an environment where high standards are maintained, they often experience greater job satisfaction due to better working conditions, support, and recognition of their efforts.
D. Optimal workload distribution is another positive outcome associated with quality stamina. Effective quality management practices can lead to more efficient processes and better distribution of tasks, which helps in reducing burnout and maintaining a sustainable work environment.
E. Enhanced nurse retention is also a likely outcome of quality stamina. When healthcare organizations prioritize quality and maintain high standards, it often leads to a better work environment and job satisfaction, which can contribute to higher nurse retention rates. Retaining experienced staff helps in maintaining consistent, high-quality care.

A. This is a primary responsibility of case management services. Case managers coordinate various aspects of a client’s care, including arranging for home health care services. They work with healthcare providers and agencies to ensure the client receives the necessary services and resources, such as nursing care, physical therapy, or other supportive services at home.
B. Writing prescriptions is the responsibility of licensed healthcare providers such as physicians or nurse practitioners, not case managers. Case managers do not have the authority to prescribe medications; instead, they focus on coordinating care and ensuring that clients have access to the necessary resources and services.
C. Performing specific nursing skills, such as dressing changes, is within the scope of practice for registered nurses or other licensed nursing professionals. Case managers typically do not provide direct clinical care or perform nursing procedures. Their role is more focused on coordinating care and ensuring that clinical needs are met through appropriate services and providers.
D. Providing education about medication adverse effects falls within the role of healthcare providers who prescribe and manage medications, such as physicians, nurse practitioners, or pharmacists. While case managers may assist in coordinating educational resources and facilitating communication between the client and healthcare providers, they generally do not provide direct medication education.