A nurse manager in the pediatric intensive care unit understands that when providing information to parents of a critically ill child, the following should be performed FIRST:

A. Educating the patient about their diagnosis is an important aspect of promoting patient engagement. It helps the patient understand their condition and empowers them to participate in their care.
B. Advising the patient on which treatment options to choose can be problematic. While the student might have the best intentions, making specific recommendations about which treatment options the patient should choose crosses into the realm of providing medical advice, which is typically the role of the healthcare provider or physician. This action may undermine the patient's autonomy and their ability to make informed decisions about their own care.
C. Arranging for a doctor to visit the patient and family to assist in making treatment decisions is a supportive and appropriate action. It helps ensure that the patient and family have the necessary information and support to make informed decisions about treatment options.
D. Asking the patient about their preferences concerning treatment decisions is a key aspect of promoting patient engagement. It involves respecting the patient's autonomy and involving them in their care decisions. This action supports patient-centered care and engagement, so it does not indicate a need for further teaching.

A. This behavior demonstrates ineffective followership. While identifying problems is important, an effective follower should also contribute to finding solutions and taking action. Merely pointing out problems without offering solutions or participating in problem-solving can be seen as passive or unhelpful, as it does not contribute to resolving the issues or improving the organization.
B. Recognizing one’s strengths and weaknesses is a characteristic of effective followership. Self- awareness allows staff members to understand their role, improve their performance, and contribute

more effectively to the team. It indicates a proactive approach to personal and professional development, which is aligned with positive followership.
C. Engaging in open and honest communication is a sign of effective followership. It promotes transparency, trust, and collaboration within the team. Effective communication helps address issues, improve processes, and foster a positive work environment, which is essential for productive followership.
D. Demonstrating moral courage by not fearing rejection or ridicule when standing up for what is right is a sign of effective followership. It reflects commitment to ethical standards and a willingness to contribute positively to the organization, even in the face of potential personal risk.