Which of the following scenarios best exemplifies compromising?
An RN asks her head nurse if she can go on the permanent evening shift. The head nurse, Rajib, agrees, as long as Ann agrees to be involved in assisting to mentor evening staff in the use of the new clinical information system.
The technology committee has recommended a clinical system for implementation on the nursing unit. Staff is anxious about the change. Tim, the head nurse. asks staff for ideas on how to meet the technology goals and to meet staff needs.
During management meetings, George, the head nurse on nephrology, dominates meetings and decisions. Lee, the head nurse on the cardiac step-down unit. begins to miss the management meetings.
Elizabeth the head nurse on neurology, finds that Tom, the RN nurse on nights, is irritable in relation to any suggestions or new ideas, and so she comes in to work after Tom leaves the unit.
The Correct Answer is A
A. This scenario best exemplifies compromising because both parties involved give up something to reach an agreement. The RN gets her desired shift, while the head nurse gets assistance with staff training on the new system.
B. This scenario describes collaboration, where everyone works together to find a solution that meets everyone's needs.
C. This scenario describes an example of accommodation, where one person gives in to the other's wishes.
D. This scenario describes avoidance, where the conflict is ignored rather than addressed.
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Related Questions
Correct Answer is D
Explanation
A. Leadership does not begin solely with formal recognition or a title. While being formally recognized or promoted can give you authority, true leadership is about influence, actions, and the ability to inspire and guide others.
B. Effective leadership involves continuous learning and development. As a nurse manager, you need to stay updated with evolving practices, enhance your skills, and adapt to changes within the healthcare environment.
C. While some people may have natural leadership traits, leadership skills can be taught and developed. Leadership involves a range of skills, including communication, problem-solving, and emotional intelligence, which can be learned and refined through training, experience, and education.
D. Leadership is indeed a lifelong process. It involves ongoing personal and professional growth, learning from experiences, adapting to changes, and continuously improving one’s skills. Effective leaders engage in self-assessment, seek feedback, and invest in their development throughout their careers.
Correct Answer is C
Explanation
A. Waiting for the patient to leave before filing an incident report is not the most appropriate response. The immediate priority should be addressing the situation to ensure the patient's safety and attempting to resolve any issues before the patient leaves.
B. Contacting the patient’s next-of-kin can be appropriate if the nurse is concerned about the patient’s safety and if it’s necessary to inform the family about the patient’s condition or situation. However, this should be done only after attempting to address the situation directly with the patient, if feasible. It’s important to first try to resolve the issue directly with the patient before involving family members.
C. Walking with the patient and explaining the risks of leaving against medical advice (AMA) shows a proactive approach to addressing the patient's concerns and ensuring they understand the potential consequences of their actions. This approach aims to de-escalate the situation, provide important information, and potentially encourage the patient to stay for necessary care.
D. Calling security personnel should be a last resort and is generally used in situations where there is a safety threat or risk of harm. In this case, the patient is leaving in a disgruntled state but not exhibiting violent or threatening behavior.
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