Four nurses are working as a group to develop a new policy related to personal requests for scheduling. One nurse is quiet and rarely adds to the group discussion. Which action by the other staff nurses is best?
Allow additional time for the staff nurse to respond to a question or idea.
Replace the staff nurse with a nurse who is more outgoing and confident.
Refer the staff nurse to a counselor for self-esteem-building exercises.
Notify the nurse manager about the lack of participation of the staff nurse.
The Correct Answer is A
A. Allowing additional time for the staff nurse to respond encourages participation and ensures that all voices are heard in the discussion.
B. Replacing the staff nurse would be dismissive and counterproductive, rather than encouraging involvement.
C. Referring the staff nurse for self-esteem exercises is unnecessary and inappropriate for addressing participation in a group setting.
D. Notifying the nurse manager is premature; first, try to address the issue within the group before escalating it.
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Related Questions
Correct Answer is D
Explanation
A. Call a nursing colleague who speaks the same language as the client to interpret the information.
While this option may seem viable, it is not the best practice. Using a colleague for interpretation could breach confidentiality and might not ensure a professional level of accuracy. Nurses are not always trained interpreters and might not fully understand the nuances of medical communication.
B. Ask the client's partner to interpret the information.
It is not appropriate to use the client’s partner as an interpreter due to potential conflicts of interest and breaches of confidentiality. Family members may not provide accurate translations and could unintentionally alter the information.
C. Use an electronic translating service from the internet to interpret the information.
While online translating tools can be helpful for casual conversations, they are not reliable for medical information due to potential inaccuracies and lack of medical terminology. Professional interpreters are trained to handle medical terminology and ensure that communication is clear and accurate.
D. Telephone the interpreter that is designated for the facility to interpret the information.
This is the best practice for ensuring clear and accurate communication. Designated interpreters are trained professionals who can accurately convey medical information and maintain confidentiality. They ensure that communication is both effective and compliant with legal and ethical standards.
Correct Answer is C
Explanation
A. This does not directly address the specific situation or request.
B. This explains the reason for the request but does not make the request itself.
C. The "S" in DESC stands for “State” the situation clearly and specifically. This statement makes a clear request.
D. Offering to return a favor is not a direct and clear request; it is more of a negotiation.
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