A client uses offensive language when communicating with the nurse. The nurse plans to confront the client in a caring, respectful manner. Using the CARE method of confrontation, what should the nurse do first?

Tell the client that offensive language is a problem.

Ask the client to avoid using offensive language.

Describe how the offensive language is disrespectful of others.

Explain positive consequences of using appropriate language.

Answer and Explanation

The Correct Answer is C

A. Telling the client that offensive language is a problem does not involve a respectful, caring approach or explain the issue.

B. Asking the client to avoid offensive language is a step that can come after explaining the issue.

C. Describing how the offensive language is disrespectful of others is the first step in the CARE method, which involves Confronting the behavior with a clear explanation.

D. Explaining positive consequences is a later step, after addressing the current behavior.

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Correct Answer is A

Explanation

A. The nurse should provide information and support but the decision about medical treatment should be made by the patient in consultation with their healthcare provider.

B. While it is important to refer the patient to a doctor for specific medical advice, the nurse's role is to support and provide information, not to avoid the question.

C. Personal anecdotes are not appropriate for guiding a patient's medical decisions and do not provide professional or evidence-based guidance.

D. Personal experiences with herbal supplements are not relevant and may mislead the patient.

A. "You will get more attention from your physician if you follow diet restrictions." B. "Have you noticed that patients who eat healthy foods receive better healthcare?" C. “It doesn't make any difference to me whether you decide to eat healthy or not." D. "I care about you even if you are not following your dietary restrictions."

Correct Answer is D

Explanation

A. This statement is manipulative and does not show respect for the client's autonomy.

B. This statement is indirect and does not show genuine respect or concern for the client.

C. This statement is indifferent and dismissive, showing a lack of care and respect.

D. This statement expresses care and respect for the client regardless of their compliance with dietary recommendations.

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A client uses offensive language when communicating with the nurse. The nurse plans to confront the client in a caring, respectful manner. Using the CARE method of confrontation, what should the nurse do first?

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