A client uses offensive language when communicating with the nurse. The nurse plans to confront the client in a caring, respectful manner. Using the CARE method of confrontation, what should the nurse do first?
Tell the client that offensive language is a problem.
Ask the client to avoid using offensive language.
Describe how the offensive language is disrespectful of others.
Explain positive consequences of using appropriate language.
The Correct Answer is C
A. Telling the client that offensive language is a problem does not involve a respectful, caring approach or explain the issue.
B. Asking the client to avoid offensive language is a step that can come after explaining the issue.
C. Describing how the offensive language is disrespectful of others is the first step in the CARE method, which involves Confronting the behavior with a clear explanation.
D. Explaining positive consequences is a later step, after addressing the current behavior.
Nursing Test Bank
Naxlex Comprehensive Predictor Exams
Related Questions
Correct Answer is B
Explanation
A. While it is important to have staff who can negotiate and support decisions, the manager’s role is to facilitate the process rather than just choose supporters.
B. Serving as the chairperson and facilitator ensures that the committee functions effectively and achieves its objectives.
C. Staff seeking personal recognition or advancement may not focus on the committee’s goals but rather on their own interests.
D. Recruiting only three or four staff members may be insufficient for a comprehensive review; a more diverse and larger group is often needed.
Correct Answer is D
Explanation
A. Exceptional care alone does not specifically address the use of techniques for emotional and psychological support.
B. Understanding care does not specifically refer to the techniques used to shift emotions.
C. Certified nurses may have additional qualifications, but this choice does not specifically address the method used for emotional support.
D. Nurse-guided imagery sessions are a technique used to help patients shift from fear to calmness by guiding them through mental visualizations.
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