A client uses offensive language when communicating with the nurse. The nurse plans to confront the client in a caring, respectful manner. Using the CARE method of confrontation, what should the nurse do first?

Tell the client that offensive language is a problem.

Ask the client to avoid using offensive language.

Describe how the offensive language is disrespectful of others.

Explain positive consequences of using appropriate language.

Answer and Explanation

The Correct Answer is C

A. Telling the client that offensive language is a problem does not involve a respectful, caring approach or explain the issue.

B. Asking the client to avoid offensive language is a step that can come after explaining the issue.

C. Describing how the offensive language is disrespectful of others is the first step in the CARE method, which involves Confronting the behavior with a clear explanation.

D. Explaining positive consequences is a later step, after addressing the current behavior.

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Free Nursing Study Resources

Correct Answer is ["A","B","C"]

Explanation

A. Providing a detailed explanation for questions can overwhelm the patient and detract from the main point of the question.

B. Offering options and telling the patient which one to choose can limit the patient’s autonomy and input.

C. Asking multiple questions at once can confuse the patient and make it difficult for them to provide clear answers.

D. Using clear, simple questions is essential for effective communication and should be used rather than avoided.

E. Avoiding "why" questions helps prevent the patient from feeling defensive, so this technique should be used rather than avoided.

A. “What do you think about the accuracy of my assessments?” B. “I still feel incompetent but would like some feedback.” C. “I would like to know my strengths and weaknesses.” D. “How do you think I am doing?”

Correct Answer is A

Explanation

A. “What do you think about the accuracy of my assessments?”
This request is specific and focused on a particular aspect of the nurse’s performance. Asking for feedback on the accuracy of assessments helps the new nurse receive actionable information that can improve their skills and knowledge.

B. “I still feel incompetent but would like some feedback.”
This request is vague and focuses on the nurse’s personal feelings of incompetence rather than specific aspects of performance. It is not as effective for obtaining constructive feedback.

C. “I would like to know my strengths and weaknesses.”
While this request is more structured than B, it is still somewhat broad. Effective feedback typically focuses on specific areas rather than general strengths and weaknesses.

D. “How do you think I am doing?”
This request is too broad and lacks specificity. It may result in vague or general feedback rather than detailed, actionable insights.

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A client uses offensive language when communicating with the nurse. The nurse plans to confront the client in a caring, respectful manner. Using the CARE method of confrontation, what should the nurse do first?

Nursing Test Bank

Naxlex Comprehensive Predictor Exams

Which three technique(s) should be AVOIDED when the nurse questions patients? (Select all that apply.)

Correct Answer is ["A","B","C"]

Explanation

A new nurse wants feedback from the other more experienced nurses on the unit. Which request for feedback, if made by the new nurse, would be most appropriate?

Correct Answer is A

Explanation

A student nurse is not able to start an IV after two attempts. Two staff nurses laugh and call the student nurse "stupid." The student nurse reports the staff nurses' behavior to the charge nurse. Which response by the charge nurse is best?

The nurse plans to delegate a client's personal hygiene to a nursing assistant. Which statement, if made by the nurse to the nursing assistant, is assertive?

A client uses offensive language when communicating with the nurse. The nurse plans to confront the client in a caring, respectful manner. What is the element of confrontation that the nurse should do first?

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A nurse attends an education session on effective communication. Which statement, if made by the nurse, indicates an understanding of how imagery may be used to build confidence when communicating with patients and colleagues?

A new nurse who is anxious about an upcoming evaluation with the nurse manager asks a mentor for advice. Which approach should the mentor recommend to control evaluation anxiety?