A client uses offensive language when communicating with the nurse. The nurse plans to confront the client in a caring, respectful manner. Using the CARE method of confrontation, what should the nurse do first?
Tell the client that offensive language is a problem.
Ask the client to avoid using offensive language.
Describe how the offensive language is disrespectful of others.
Explain positive consequences of using appropriate language.
The Correct Answer is C
A. Telling the client that offensive language is a problem does not involve a respectful, caring approach or explain the issue.
B. Asking the client to avoid offensive language is a step that can come after explaining the issue.
C. Describing how the offensive language is disrespectful of others is the first step in the CARE method, which involves Confronting the behavior with a clear explanation.
D. Explaining positive consequences is a later step, after addressing the current behavior.
Nursing Test Bank
Naxlex Comprehensive Predictor Exams
Related Questions
Correct Answer is A
Explanation
A. This statement is aggressive and threatening.
B. This statement expresses concern but is not aggressive.
C. This statement is a request for reconsideration based on past experience but is not aggressive.
D. This statement shows understanding and willingness to follow the schedule, demonstrating assertiveness.
Correct Answer is C
Explanation
A. This does not directly address the specific situation or request.
B. This explains the reason for the request but does not make the request itself.
C. The "S" in DESC stands for “State” the situation clearly and specifically. This statement makes a clear request.
D. Offering to return a favor is not a direct and clear request; it is more of a negotiation.
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