A client uses offensive language when communicating with the nurse. The nurse plans to confront the client in a caring, respectful manner. Using the CARE method of confrontation, what should the nurse do first?

Tell the client that offensive language is a problem.

Ask the client to avoid using offensive language.

Describe how the offensive language is disrespectful of others.

Explain positive consequences of using appropriate language.

Answer and Explanation

The Correct Answer is C

A. Telling the client that offensive language is a problem does not involve a respectful, caring approach or explain the issue.

B. Asking the client to avoid offensive language is a step that can come after explaining the issue.

C. Describing how the offensive language is disrespectful of others is the first step in the CARE method, which involves Confronting the behavior with a clear explanation.

D. Explaining positive consequences is a later step, after addressing the current behavior.

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Free Nursing Study Resources

Correct Answer is ["A","C","D"]

Explanation

A. Journaling can help process emotions and reflect on experiences.

B. Complaining can create a negative atmosphere and does not provide constructive solutions.

C. Physical activity, such as walking, can help reduce stress and improve overall well-being.

D. Relaxation techniques can help manage stress and restore energy.

E. Constantly changing jobs may not address the root cause of distress and fatigue and can disrupt career stability and growth

A. Show respect for a client who is making decisions about treatment. B. Convey empathy for a client who voices painful emotions. C. Interrupt a client when they are verbalizing feelings of worthlessness. D. Speak to a client using clear and simple words and phrases. E. Cross both arms across the chest when speaking with an angry client.

Correct Answer is ["A","B","D"]

Explanation

A. Showing respect for a client’s treatment decisions supports their autonomy and fosters a positive communication environment.

B. Conveying empathy acknowledges the client’s emotions and builds a supportive relationship.

C. Interrupting a client who is expressing feelings can hinder effective communication and is not respectful.

D. Using clear and simple language ensures the client understands the information being shared.

E. Crossing arms can be perceived as a defensive or closed-off posture, which can escalate conflict.

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A client uses offensive language when communicating with the nurse. The nurse plans to confront the client in a caring, respectful manner. Using the CARE method of confrontation, what should the nurse do first?

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