A student nurse is not able to start an IV after two attempts. Two staff nurses laugh and call the student nurse "stupid." The student nurse reports the staff nurses' behavior to the charge nurse. Which response by the charge nurse is best?
"This is an example of verbal abuse and is inappropriate."
"You just need more practice starting IVs."
"The staff nurses did not mean to hurt your feelings."
"I think the nurses were just joking to relieve stress."
The Correct Answer is A
A. Verbal abuse is unacceptable and should be addressed to ensure a respectful and supportive work environment.
B. This response does not acknowledge the inappropriateness of the staff nurses’ behavior.
C. Minimizing the behavior as unintentional does not address the issue of verbal abuse.
D. Jokes at the expense of others are not acceptable, and attributing the behavior to stress dismisses the impact of verbal abuse.
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Naxlex Comprehensive Predictor Exams
Related Questions
Correct Answer is ["B","D","E"]
Explanation
A. Blaming the instructor and making broad generalizations are not assertive approaches and can damage the professional relationship.
B. Asking for additional resources is a specific, constructive request for help, showing an assertive and proactive approach.
C. Questioning the instructor’s awareness of the students’ struggles is confrontational and does not focus on the student’s own needs.
D. Clearly stating difficulty with content and requesting a meeting is a respectful and assertive way to seek support.
E. Expressing a need for additional support to improve grades is a direct and assertive way to request help.
Correct Answer is B
Explanation
A. “Would you like medication for the pain?”
This question is not specific to understanding the cause or nature of the back pain. It addresses only the patient’s desire for pain relief rather than gathering detailed information about the pain itself.
B. “What have you been doing in the last few days?”
This question helps the nurse gather specific information about the activities that may have contributed to or exacerbated the back pain. It is essential for understanding the context of the pain, such as recent physical activities, injuries, or changes in routine that might have led to the issue.
C. “What do you think caused the back pain?”
This question is less specific and can lead to subjective or inaccurate information. It shifts the responsibility of diagnosing the cause of the pain to the patient rather than seeking concrete details about recent activities.
D. “Do you have a family history of osteoporosis?”
While relevant to some aspects of back pain, this question is more focused on risk factors rather than gathering specific details about the current episode of back pain.
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