A nurse working in a community health clinic is reinforcing education to a group of nurses about communication skills for improving client outcomes. Which of the following qualities should nurses demonstrate when communicating with clients?
Judgement
Ambiguity
Compassion
Indirect communication
The Correct Answer is C
C. Compassion is an essential quality that nurses should demonstrate when communicating with clients. It involves showing empathy, understanding, and sensitivity to the client's feelings, concerns, and needs. Compassionate communication can help build trust, rapport, and a therapeutic relationship between the nurse and the client, ultimately improving client outcomes.
A. Judgment implies forming opinions or making decisions about clients, which can negatively affect the therapeutic relationship. Instead, nurses should aim to communicate with empathy, understanding, and without judgment, to establish trust and facilitate effective communication.
B. Ambiguity refers to being unclear or having multiple interpretations. In communication with clients, clarity is crucial to ensure that information is conveyed accurately and effectively. Ambiguity can lead to misunderstandings or confusion, which may compromise client outcomes.
D. Indirect communication involves conveying messages in a roundabout or unclear manner, which can lead to misunderstandings or misinterpretations. In healthcare settings, direct and clear communication is essential to ensure that information is understood correctly and that clients can make informed decisions about their care.
Nursing Test Bank
Naxlex Comprehensive Predictor Exams
Related Questions
Correct Answer is A
Explanation
Direct transmission of communicable and infectious diseases occurs through close contact between infected and susceptible individuals. Isolation is a preventive method that targets directly transmitted diseases by physically separating infected individuals from those who are not infected.
B, C, and D are important preventive measures for controlling various infectious diseases, but they primarily target diseases that are transmitted indirectly.
Correct Answer is B
Explanation
Covering one's cough is an important infection control measure that helps to prevent the spread of respiratory droplets containing infectious agents from an infected person to others. By covering the cough, the portal of exit for the infectious agent (respiratory droplets) is blocked or minimized, thus breaking the chain of transmission at this point.
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