A nurse manager is instructing a newly licensed nurse in ways to improve their active listening skills. Which of the following behaviors should the nurse manager recommend?

Interrupt the client's statement to clarify thoughts or ideas.

Show emotion when a client is disclosing sensitive information.

Keep direct eye contact to a minimum.

Avoid looking at other clients on the unit.

Answer and Explanation

The Correct Answer is D

A. Interrupt the client's statement to clarify thoughts or ideas. Interrupting can make the client feel unheard and disrupt the flow of conversation.

B. Show emotion when a client is disclosing sensitive information. While empathy is important, the nurse should remain professional and composed to provide objective support.

C. Keep direct eye contact to a minimum. Avoiding eye contact may appear disinterested or disengaged.

D. Avoid looking at other clients on the unit. Maintaining focus on the client demonstrates active listening, engagement, and respect.

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Correct Answer is C

Explanation

A. Taking on extra shifts to compensate for staffing issues. Overworking increases stress and exhaustion, contributing to burnout rather than preventing it. Nurses need adequate rest to provide quality care.

B. Neglecting to seek support from colleagues and supervisors. Avoiding support leads to isolation and increased emotional distress. Seeking help from colleagues, supervisors, or mental health professionals is crucial in managing stress.

C. Maintaining a balanced diet and regular exercise. Proper nutrition, physical activity, and self-care help nurses maintain physical and mental well-being, reducing burnout risk.

D. Avoiding self-care activities to focus solely on work. Self-care is essential for long-term resilience in nursing. Ignoring personal well-being to prioritize work leads to exhaustion and decreased job satisfaction.

A. An interprofessional team B. A professional organization C. A shared governance D. An intraprofessional team

Correct Answer is D

Explanation

A. An interprofessional team: An interprofessional team consists of multiple healthcare professionals from different fields (e.g., nurses, psychiatrists, therapists, social workers), not just nurses.

B. A professional organization: A professional organization is a governing body (e.g., the American Nurses Association) that provides education and advocacy for nurses but does not describe a nursing team.

C. A shared governance: Shared governance is a leadership model that allows nurses to have a voice in decision-making, but it does not define a team structure.

D. An intraprofessional team: An intraprofessional team consists of nurses (LPNs and RNs) working together, which accurately describes the mental health nursing team in this scenario.

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A nurse manager is instructing a newly licensed nurse in ways to improve their active listening skills. Which of the following behaviors should the nurse manager recommend?

Nursing Test Bank

Naxlex Comprehensive Predictor Exams

Which of the following is a strategy to reduce nursing burnout?

Correct Answer is C

Explanation

Which of the following describes a team of mental health LPNs and RNs who work together to provide client care?

Correct Answer is D

Explanation

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