A nurse is assisting with teaching a class about the roles and responsibilities of a case manager. Which of the following responsibilities should the nurse include?

Choice A reason: This statement is true and should be included in the educational session. SDOH are the nonmedical factors that influence health outcomes, such as income, education, housing, food security, social inclusion, and access to health services. SDOH can affect a person's physical, mental, and social wellbeing, as well as their risk of developing certain diseases.

Choice B reason: This statement is false and should not be included in the educational session. SDOH are not determined by an individual’s ethnic background, but rather by the broader social, economic, and political context in which they live. However, ethnic background can influence how a person experiences SDOH, as some ethnic groups may face discrimination, racism, and marginalization that affect their access to resources and opportunities.

Choice C reason: This statement is false and should not be included in the educational session. Identifying SDOH does not increase disparities in health care, but rather helps to address them. Disparities in health care are the differences in the quality and accessibility of health services among different populations⁵. Identifying SDOH can help to understand the root causes of these disparities, and to design interventions that target the most vulnerable and disadvantaged groups.

Choice D reason: This statement is false and should not be included in the educational session. SDOH do not include psychological factors, but rather affect them. Psychological factors are the individual characteristics and behaviors that influence a person's mental health and wellbeing, such as personality, coping skills, self-esteem, and stress management. SDOH can influence psychological factors by creating stressful or supportive environments, and by facilitating or hindering access to mental health services.

Choice A reason: The hospital supervisor is not the first person to notify, as they are not directly responsible for the unit or the staff. The hospital supervisor is usually a senior nurse who oversees the operations of the entire hospital or a specific shift. They may be involved in the later stages of the reporting process, but not as the initial contact.

Choice B reason: The charge nurse is the first person to notify, as they are the immediate supervisor of the unit and the staff. The charge nurse is usually an experienced nurse who coordinates the care and activities of the unit, assigns tasks, and provides guidance and support to the staff. They have the authority and responsibility to address the situation and take appropriate actions.

Choice C reason: The chief nursing officer is not the first person to notify, as they are not directly involved in the unit or the staff. The chief nursing officer is usually the highestranking nurse in the organization, who oversees the nursing practice, quality, and education across the entire system. They may be informed of the situation by the unit director or the hospital supervisor, but not as the initial contact.

Choice D reason: The unit director is not the first person to notify, as they are not directly available on the unit or the staff. The unit director is usually a nurse manager who oversees the administrative and financial aspects of the unit, such as budgeting, staffing, and evaluation. They may be notified of the situation by the charge nurse or the hospital supervisor, but not as the initial contact.