A nurse in an acute care mental health facility is talking with a client who is depressed. Which of the following actions should the nurse take?
Express sympathy for the client during interaction.
Assist the client in decision-making by giving sound advice.
Tell the client that he should make direct eye contact when communicating verbally.
Watch the client for nonverbal cues.
The Correct Answer is D
A. Express sympathy for the client during interaction: Sympathy can create a sense of pity and isn't as effective as empathy, which fosters understanding.
B. Assist the client in decision-making by giving sound advice: Giving advice can undermine the client's autonomy and may not be suitable in therapeutic communication.
C. Tell the client that he should make direct eye contact when communicating verbally: Forcing direct eye contact can be intimidating for someone who is depressed.
D. Watch the client for nonverbal cues: Observing nonverbal cues can provide valuable information about the client's emotional state and needs.
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Naxlex Comprehensive Predictor Exams
Related Questions
Correct Answer is B
Explanation
A. You must be devastated. This response presumes the client's feelings, which may or may not be accurate.
B. Sounds like it has been a difficult time. This response acknowledges the client’s feelings and the difficulty of their situation without making assumptions about their emotional state. It shows understanding and support, which are key components of empathetic communication.
C. When one door closes, another door opens. This response can come across as dismissive or minimizing the client's feelings.
D. I'm so sorry, no wonder you are upset. This response combines sympathy and a presumption of the client's feelings, which may not fully convey empathy.
Correct Answer is B
Explanation
A. "When is she coming home?" This is a specific question but lacks concrete details. It is an open-ended query that may not be as precise as a concrete message.
B. "Help me put this pile of books on Marsha's desk" This is a concrete message because it provides specific instructions and clear action steps.
C. "Get this out of here": This is an ambiguous message that lacks clarity and specific details about what needs to be removed and where it should go.
D. "They said it is too early to get in.": This message is somewhat vague and lacks specific details about who "they" are and what "get in" refers to.
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