A nurse in an acute care mental health facility is talking with a client who is depressed. Which of the following actions should the nurse take?
Express sympathy for the client during interaction.
Assist the client in decision-making by giving sound advice.
Tell the client that he should make direct eye contact when communicating verbally.
Watch the client for nonverbal cues.
The Correct Answer is D
A. Express sympathy for the client during interaction: Sympathy can create a sense of pity and isn't as effective as empathy, which fosters understanding.
B. Assist the client in decision-making by giving sound advice: Giving advice can undermine the client's autonomy and may not be suitable in therapeutic communication.
C. Tell the client that he should make direct eye contact when communicating verbally: Forcing direct eye contact can be intimidating for someone who is depressed.
D. Watch the client for nonverbal cues: Observing nonverbal cues can provide valuable information about the client's emotional state and needs.
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Related Questions
Correct Answer is D
Explanation
A. A nurse should only assess one type of communication when talking to a client: Effective communication involves assessing both verbal and nonverbal cues.
B. Verbal communication is the most important because it’s what the patient says: Nonverbal communication can often provide more information about a client's feelings and attitudes than verbal communication.
C. Nonverbal communication is not important when dealing with mental health illness: Nonverbal communication is crucial in mental health, as it can convey emotions and states that clients may not be able to express verbally.
D. Nonverbal communication is the behavior that accompanies verbal content such as body language, eye contact, facial expression, tone of voice, speed and hesitations in speech, grunts and groans, and distance from the speakers.: Correct. This statement accurately describes the various components of nonverbal communication.
Correct Answer is B
Explanation
A. "When is she coming home?" This is a specific question but lacks concrete details. It is an open-ended query that may not be as precise as a concrete message.
B. "Help me put this pile of books on Marsha's desk" This is a concrete message because it provides specific instructions and clear action steps.
C. "Get this out of here": This is an ambiguous message that lacks clarity and specific details about what needs to be removed and where it should go.
D. "They said it is too early to get in.": This message is somewhat vague and lacks specific details about who "they" are and what "get in" refers to.
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