The RN reviews therapeutic and nontherapeutic communication techniques with a group of nursing students. Which of the following demonstrates use of therapeutic communication techniques?
"You will be okay. Your surgeon will talk to you in the morning."
"Tell me how you care for your colostomy at home.”
I understand how you feel the same thing happened to me last year."
"Don't worry you are in good hands"
The Correct Answer is B
A. "You will be okay. Your surgeon will talk to you in the morning.": This statement is reassuring but does not encourage the patient to express their feelings or concerns. It is not considered therapeutic.
B. "Tell me how you care for your colostomy at home." This statement encourages the patient to share information and express concerns about their care, which is a therapeutic communication technique.
C. "I understand how you feel; the same thing happened to me last year." This shifts the focus to the nurse’s experience rather than the patient's feelings, which is nontherapeutic.
D. "Don't worry, you are in good hands." This is a reassuring statement that does not encourage the patient to express their feelings or concerns, making it nontherapeutic.
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Naxlex Comprehensive Predictor Exams
Related Questions
Correct Answer is C
Explanation
A. Verbal communication is often an accurate reflection of what the client really feels: Verbal communication may not always accurately reflect true feelings, especially if the client is trying to mask their emotions.
B. Nonverbal communication accurately reflects what the client is saying: Nonverbal communication can sometimes contradict what the client is verbally expressing, providing additional context or revealing hidden emotions.
C. An example of nonverbal communication body posture: Body posture is a significant form of nonverbal communication, providing insights into a client’s comfort, confidence, and emotional state.
D. Facial expressions are an example of verbal communication: Facial expressions are a form of nonverbal communication, conveying emotions and reactions without words.
Correct Answer is A
Explanation
A. A client who has dysphagia: Dysphagia, or difficulty swallowing, is within the scope of practice for speech therapists. They are trained to assess and treat swallowing disorders to ensure safe and effective eating and drinking.
B. A client who asks about community resources: A social worker or case manager would be more appropriate for addressing questions about community resources.
C. A client who has terminal cancer and requests hospice at home: This client should be referred to a hospice care coordinator, not a speech therapist.
D. A client who wants a priest to visit while they are in the hospital: This need should be addressed by the hospital's chaplain service or spiritual care department.
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