The nurse needs to obtain a health history from a Spanish-speaking patient. Which action by the nurse is best?

Interview the patient's English-speaking daughter.

Ask a bilingual friend of the patient to interpret.

Request a Spanish-speaking medical interpreter.

Use nonverbal communication and draw pictures.

Answer and Explanation

The Correct Answer is C

A. Using the patient's daughter might introduce errors or misunderstandings and is not a professional approach for obtaining accurate health information.

B. A bilingual friend is not a professional interpreter and might not maintain confidentiality or provide accurate translations.

C. Requesting a Spanish-speaking medical interpreter ensures that the communication is accurate, professional, and confidential, which is crucial for obtaining a health history.

D. Nonverbal communication and drawings are insufficient for comprehensive health history and might not convey complex medical information.

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Correct Answer is C

Explanation

A. Telling the client that offensive language is a problem does not involve a respectful, caring approach or explain the issue.

B. Asking the client to avoid offensive language is a step that can come after explaining the issue.

C. Describing how the offensive language is disrespectful of others is the first step in the CARE method, which involves Confronting the behavior with a clear explanation.

D. Explaining positive consequences is a later step, after addressing the current behavior.

A. Use an assertive approach to seek affective support from the nurse manager. B. Use an aggressive approach to seek cognitive support from other graduate nurses. C. Use a nonassertive approach to seek physical support from the staff nurses. D. Use an antagonistic approach to seek support from a nurse who is a mentor.

Correct Answer is A

Explanation

A. Use an assertive approach to seek affective support from the nurse manager.
An assertive approach involves communicating concerns clearly and respectfully. Seeking affective support from the nurse manager helps address the lack of empathy and feedback, leading to constructive changes and professional growth.

B. Use an aggressive approach to seek cognitive support from other graduate nurses.
An aggressive approach can create conflict and damage professional relationships. It is counterproductive to seek support in a manner that might antagonize or confront colleagues.

C. Use a nonassertive approach to seek physical support from the staff nurses.
A nonassertive approach may involve passivity or avoidance, which is ineffective in addressing concerns and can lead to unresolved issues.

D. Use an antagonistic approach to seek support from a nurse who is a mentor.
An antagonistic approach is confrontational and unhelpful. Seeking support through antagonism undermines professional relationships and fails to address the core issues of empathy and feedback.

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The nurse needs to obtain a health history from a Spanish-speaking patient. Which action by the nurse is best?

Nursing Test Bank

Naxlex Comprehensive Predictor Exams

A client uses offensive language when communicating with the nurse. The nurse plans to confront the client in a caring, respectful manner. Using the CARE method of confrontation, what should the nurse do first?

Correct Answer is C

Explanation

A new graduate nurse feels that the staff nurses are not empathetic and do not provide reassurance or positive feedback. Which action by the graduate nurse is appropriate?

Correct Answer is A

Explanation

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