The home care nurse visits a mother and her newborn 2 days after discharge from the hospital. The mother states, "My baby cries all the time. I must not be a very good mother." Which response by the nurse is nontherapeutic?
"You just need to get away for a few hours. Find a babysitter and go to a movie."
“I am not sure that I understand what you mean. Tell me more about how you feel."
The nurse moves closer to the mother and places a hand on her shoulder.
"It sounds as if you are concerned about your ability to care for your baby."
The Correct Answer is A
A. This response dismisses the mother's feelings and offers a solution without addressing her emotional concerns. It does not support or validate her feelings, which is considered nontherapeutic.
B. This is a therapeutic response as it seeks to understand and validate the mother’s feelings.
C. This is a therapeutic response as it involves empathetic nonverbal communication.
D. This is a therapeutic response as it acknowledges and validates the mother’s feelings.
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Naxlex Comprehensive Predictor Exams
Related Questions
Correct Answer is B
Explanation
A. Sending prescriptions on an unencrypted device is not secure and violates privacy standards.
B. Video conference calls with clients are a valid form of electronic communication.
C. Social media is a form of electronic communication and can impact privacy and professionalism.
D. Electronic communication does have risks for privacy violations, which must be managed appropriately.
Correct Answer is A
Explanation
A. Briefly stating a reason and suggesting a solution is an effective and assertive way to say no.
B. Providing a detailed excuse is unnecessary and can be seen as over-explaining.
C. Projecting the voice and giving several excuses can come off as defensive and unassertive.
D. Hesitation and avoiding eye contact undermine the effectiveness of saying no.
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