The nurse manager teaches a group of graduate nurses how to respond to angry colleagues effectively. Which statement, if made by a graduate nurse, indicates a need for further instruction? Select all that apply

"I should always be silent when colleagues are angry."

"Anger may be caused by frustration or fear of loss of control."

"I am always supposed to feel uncomfortable when dealing with an angry colleague."

"It is important to consider your colleague's point of view."

Answer and Explanation

Correct Answer : A,C

A. Being silent is not always the best approach; effective communication involves active listening and constructive responses.

B. Understanding that anger can stem from frustration or fear helps in addressing the underlying issues.

C. While feeling uncomfortable is common, the goal is to manage the situation professionally, not to accept discomfort as a constant.

D. Considering a colleague’s point of view is important for effective conflict resolution and communication.

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Correct Answer is B

Explanation

A. While knowing the duration of hypertension is useful, it doesn’t directly inform the development of a teaching plan.

B. Asking what the patient knows about hypertension helps the nurse assess the patient’s current knowledge level, which is essential for creating an effective teaching plan.

C. Knowing if the patient is taking medications is important, but it is a more specific detail rather than a foundational assessment for teaching.

D. Understanding why salt is bad is specific information but does not assess the patient’s overall knowledge of hypertension.

A. Expressing you are the only one who truly understands the patient. B. Brief, focused, and only used if the experience is similar. C. Keeping secrets with a patient or for a patient. D. Discussing intimate or personal values with patients.

Correct Answer is B

Explanation

A. Claiming to be the only one who understands the patient blurs professional boundaries and fosters dependency.

B. Appropriate self-disclosure is brief, relevant, and used only to help the patient, maintaining professional boundaries.

C. Keeping secrets with or for a patient is not a part of professional boundaries and can lead to ethical issues.

D. Discussing intimate or personal values can breach professional boundaries and is not appropriate self-disclosure.

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The nurse manager teaches a group of graduate nurses how to respond to angry colleagues effectively. Which statement, if made by a graduate nurse, indicates a need for further instruction? Select all that apply

Nursing Test Bank

Naxlex Comprehensive Predictor Exams

The nurse questions a patient with hypertension before developing a teaching plan. Which question, if asked by the nurse, is most appropriate?

Correct Answer is B

Explanation

According to the recommended video clip by the NCSBN, appropriate self-disclosure is a part of maintaining professional boundaries. Appropriate self-disclosure includes the following:

Correct Answer is B

Explanation

A nurse is preparing a poster presentation about communicating with clients. Which of the following strategies should the nurse include to enhance communication?

Which demonstrates the nurse's genuine concern for clients?

The home care nurse visits a mother and her newborn 2 days after discharge from the hospital. The mother states, "My baby cries all the time. I must not be a very good mother." Which response by the nurse is nontherapeutic?

The patient asks the nurse to explain why computers are needed in healthcare. Which response by the nurse is best?

A new graduate nurse feels that the staff nurses are not empathetic and do not provide reassurance or positive feedback. Which action by the graduate nurse is appropriate?

A client uses offensive language when communicating with the nurse. The nurse plans to confront the client in a caring, respectful manner. What is the element of confrontation that the nurse should do first?

A patient reports to the nurse, "My doctor is not doing anything about my pain." Which response by the nurse is assertive and expresses warmth?

Which of the following statements made by the nurse best represents the "A" in the CARE confrontation?