The nurse manager teaches a group of graduate nurses how to respond to angry colleagues effectively. Which statement, if made by a graduate nurse, indicates a need for further instruction? Select all that apply
"I should always be silent when colleagues are angry."
"Anger may be caused by frustration or fear of loss of control."
"I am always supposed to feel uncomfortable when dealing with an angry colleague."
"It is important to consider your colleague's point of view."
Correct Answer : A,C
A. Being silent is not always the best approach; effective communication involves active listening and constructive responses.
B. Understanding that anger can stem from frustration or fear helps in addressing the underlying issues.
C. While feeling uncomfortable is common, the goal is to manage the situation professionally, not to accept discomfort as a constant.
D. Considering a colleague’s point of view is important for effective conflict resolution and communication.
Nursing Test Bank
Naxlex Comprehensive Predictor Exams
Related Questions
Correct Answer is B
Explanation
A. This statement makes an assumption about the mother’s self-esteem, which is not appropriate for expressing empathy.
B. This response acknowledges the mother’s worries and shows empathy for her situation.
C. This question challenges the patient’s beliefs rather than expressing empathy and support.
D. This statement minimizes the patient’s feelings and focuses on their discomfort rather than offering empathy.
Correct Answer is D
Explanation
A. Remaining silent when a resident tells a demeaning joke may not be ideal, but it's not as harmful as actively making a demeaning joke.
B. Laughing together while watching television is a positive interaction.
C. Laughing at themselves after an accident can foster a positive environment and is harmless.
D. Making a joke about a confused resident to other residents is inappropriate and demeaning, requiring intervention.
Whether you are a student looking to ace your exams or a practicing nurse seeking to enhance your expertise , our nursing education contents will empower you with the confidence and competence to make a difference in the lives of patients and become a respected leader in the healthcare field.
Visit Naxlex, invest in your future and unlock endless possibilities with our unparalleled nursing education contents today
Report Wrong Answer on the Current Question
Do you disagree with the answer? If yes, what is your expected answer? Explain.
Kindly be descriptive with the issue you are facing.