The nurse manager teaches a group of graduate nurses how to respond to angry colleagues effectively. Which statement, if made by a graduate nurse, indicates a need for further instruction? Select all that apply
"I should always be silent when colleagues are angry."
"Anger may be caused by frustration or fear of loss of control."
"I am always supposed to feel uncomfortable when dealing with an angry colleague."
"It is important to consider your colleague's point of view."
Correct Answer : A,C
A. Being silent is not always the best approach; effective communication involves active listening and constructive responses.
B. Understanding that anger can stem from frustration or fear helps in addressing the underlying issues.
C. While feeling uncomfortable is common, the goal is to manage the situation professionally, not to accept discomfort as a constant.
D. Considering a colleague’s point of view is important for effective conflict resolution and communication.
Nursing Test Bank
Naxlex Comprehensive Predictor Exams
Related Questions
Correct Answer is B
Explanation
A. Working extra shifts may not address the specific concerns about transitioning into practice and might lead to burnout.
B. Asking appropriate individuals for assistance, such as mentors or experienced colleagues, is a proactive and effective way to address transition concerns.
C. Setting lofty expectations can lead to disappointment and increased stress; realistic goals are more effective.
D. Joining professional associations can provide support and resources, so delaying this may not be the best approach for transition.
Correct Answer is A
Explanation
A. “What do you think about the accuracy of my assessments?”
This request is specific and focused on a particular aspect of the nurse’s performance. Asking for feedback on the accuracy of assessments helps the new nurse receive actionable information that can improve their skills and knowledge.
B. “I still feel incompetent but would like some feedback.”
This request is vague and focuses on the nurse’s personal feelings of incompetence rather than specific aspects of performance. It is not as effective for obtaining constructive feedback.
C. “I would like to know my strengths and weaknesses.”
While this request is more structured than B, it is still somewhat broad. Effective feedback typically focuses on specific areas rather than general strengths and weaknesses.
D. “How do you think I am doing?”
This request is too broad and lacks specificity. It may result in vague or general feedback rather than detailed, actionable insights.
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