Nurses working in an inner-city neighborhood characterized by high levels of violence are concerned with the low levels of security presence in their department. Security levels have recently been decreased, and the nurses question why this has occurred. Which of the following would be an appropriate action?

Accept the security levels as a consequence of funding realities.

Refer the matter to the head of security and let them deal with it.

Provide nurses with information about the rationale for recent changes in security staffing.

Provide mentors who can help nurses defuse aggressiveness.

Answer and Explanation

The Correct Answer is C

Choice A reason: Accepting the security levels as a consequence of funding realities may be seen as passive and could potentially compromise the safety of the nurses and patients. It does not address the concerns of the nurses or seek to improve the situation.

Choice B reason: Referring the matter to the head of security and letting them deal with it removes the opportunity for nurses to be informed and involved in the decision-making process, which can lead to feelings of helplessness and frustration.

Choice C reason: Providing nurses with information about the rationale for recent changes in security staffing empowers them with knowledge and may help in understanding the broader context of the decisions made, which can alleviate concerns and foster a sense of inclusion in the workplace.

Choice D reason: While providing mentors to help nurses defuse aggressiveness can be beneficial in managing difficult situations, it does not address the root concern of decreased security presence and the reasons behind it.

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Correct Answer is C

Explanation

Choice A reason: A compatible relationship between formal and informal leaders is unlikely to lead to decreased productivity due to redundancy. Instead, it can streamline processes and improve efficiency.

Choice B reason: When formal and informal leaders work well together, competition for authority and recognition should diminish as roles become clear and collaborative efforts take precedence.

Choice C reason: A compatible relationship between formal and informal leaders typically results in a motivated team. This synergy can foster a positive work environment and encourage team members to work towards common goals.

Choice D reason: Rather than causing role confusion, a compatible relationship between formal and informal leaders should clarify roles and strengthen the manager's control by establishing clear lines of communication and authority.

A. Manager who conducts rounds on the unit, makes eye contact with team members, and generally makes time to hear about the issues of the day. B. Manager writes down thoughts and puts them in an email, often very late at night, for their team or colleagues to read, expecting others to respond to them by the first meeting of the day. C. Manager holds meetings at the nurses' station to be able to respond to emergencies and phone calls, yet is rarely seen in scrubs helping at the bedside. D. Manager who holds the team accountable. However, the manager interrupts people frequently at meetings and raises their voice when disagreeing with them.

Correct Answer is A

Explanation

Choice A reason: This is the correct answer because it demonstrates a leader's emotional intelligence through active engagement, showing interest in the team's concerns, and fostering open communication.

Choice B reason: Writing down thoughts for others to read does not necessarily illustrate emotional intelligence. Expecting immediate responses can be inconsiderate of others' time and does not foster a supportive environment.

Choice C reason: Holding meetings at the nurses' station may show responsiveness to emergencies, but rarely participating in bedside care could indicate a lack of hands-on leadership and empathy.

Choice D reason: While accountability is important, interrupting people and raising one's voice during disagreements can create a hostile environment and does not reflect emotional intelligence.

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Naxlex Comprehensive Predictor Exams

One effect of a compatible relationship between a formal leader and informal leaders on a unit is:

Correct Answer is C

Explanation

Emotional intelligence in a leader should inspire those who follow this leader. What is the best example that illustrates emotional intelligence?

Correct Answer is A

Explanation

The chief nursing officer understands that clinical incompetence is best prevented by:

The nurse manager on a unit wants to evaluate patient satisfaction. The nurse manager understands that ultimately, positive relationships with consumers of care are evaluated by the:

The following are grounds for immediate dismissal except:

The nurse manager plans a series of staff development workshops for charge nurses to help them deal with conflicts. The first workshop introduces the four stages of conflict, which are:

When preparing staffing schedules, a nurse manager needs to calculate paid nonproductive time. Which of the following should the nurse manager consider?

The chief executive officer asks the nurse manager of an intermediate care unit to justify the disproportionately high number of registered nurses on the unit. The nurse manager explains that nursing research has validated which statement about a low nurse-to-patient ratio?

Decentralization occurs when: