An older patient describes enjoying making cookies and other foods for grandchildren because the parents are working and have limited time to do so. In which way would you categorize this patient's grandparent role?

Choice A rationale:

Adhering to standard approaches when providing care may not consider the unique cultural needs of the patient, which can lead to ineffective care.

Choice B rationale:

Encouraging the patient to talk about their culture allows the healthcare provider to gain insight into the patient’s beliefs and practices, which can guide culturally competent care.

Choice C rationale:

While physical needs are important, they are not the only aspect of care. Cultural needs also play a significant role in a patient’s health and wellbeing.

Choice D rationale:

While an interpreter can provide valuable information about a culture, it is more beneficial to hear directly from the patient about their personal cultural practices and beliefs.

Choice A rationale:

Explaining that the hospital follows a preferred provider organization structure does not help the patient obtain health insurance.

Choice B rationale:

Reviewing the benefits of obtaining health insurance through a health maintenance organization does not help the patient obtain health insurance.

Choice C rationale:

Asking social services to help the patient use the state health care exchange to shop for health insurance coverage is the best action as it directly addresses the patient’s need.

Choice D rationale:

Suggesting the patient consider contacting the state to enroll in Medicaid may not be appropriate if the patient does not meet the eligibility criteria for Medicaid.