A nurse on a medical-surgical unit receives a telephone call from an individual who identifies himself as the client's employer. The employer asks the nurse about the client's condition. Which of the following is an appropriate response by the nurse?
"He is here in the hospital, but I cannot tell you anything else."
"I cannot confirm or deny that we have a client by that name."
"The client's condition is stable right now."
"I will tell him you called."
The Correct Answer is A
A. "He is here in the hospital, but I cannot tell you anything else."- This response respects the client's confidentiality and does not disclose protected health information to unauthorized individuals.
B. "I cannot confirm or deny that we have a client by that name."- This response is evasive and does not provide any useful information.
C. "The client's condition is stable right now."- Disclosing the client's condition without their consent is a violation of confidentiality.
D. "I will tell him you called."- This response breaches the client's confidentiality by confirming their presence in the hospital.
Nursing Test Bank
Naxlex Comprehensive Predictor Exams
Related Questions
Correct Answer is B
Explanation
A. Soak the hearing aid in warm water Soaking the hearing aid in warm water can damage the device and is not an appropriate solution for a whistling sound.
B. Decrease the volume on the hearing aid- Whistling sounds from a hearing aid often indicate feedback, which can be reduced by lowering the volume.
C. Clean the hearing aid with isopropyl alcohol- Cleaning the hearing aid with isopropyl alcohol may be part of routine maintenance but is not directly related to addressing a whistling sound.
D. Turn the hearing aid off for 5 min- Turning the hearing aid off temporarily may not address the underlying cause of the whistling sound and may disrupt the client's ability to hear when the device is turned back on.
Correct Answer is A,B,C,E,D
Explanation
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