A nurse manager has recently become aware of a conflict between the pharmacy and the staff nurses regarding sending and receiving medications. Which of the following actions should the nurse take first to resolve the conflict?
Evaluate the results.
Identify the problem.
Brainstorm solutions.
Implement a resolution.
The Correct Answer is B
A. Evaluate the results: Evaluation is necessary but comes after identifying the problem and implementing a resolution.
B. Identify the problem: Identifying the root cause of the conflict is essential before any effective solutions can be developed and implemented.
C. Brainstorm solutions: Brainstorming is useful but should occur after clearly defining the problem to ensure relevant solutions are proposed.
D. Implement a resolution: Implementing a resolution without first understanding the problem may not address the underlying issues and could lead to ineffective or temporary fixes.
Nursing Test Bank
Naxlex Comprehensive Predictor Exams
Related Questions
Correct Answer is B
Explanation
A. Evaluate the results: Evaluation is necessary but comes after identifying the problem and implementing a resolution.
B. Identify the problem: Identifying the root cause of the conflict is essential before any effective solutions can be developed and implemented.
C. Brainstorm solutions: Brainstorming is useful but should occur after clearly defining the problem to ensure relevant solutions are proposed.
D. Implement a resolution: Implementing a resolution without first understanding the problem may not address the underlying issues and could lead to ineffective or temporary fixes.
Correct Answer is A
Explanation
A. Review the events leading up to each medication administration error: Analyzing the events that led to medication errors helps identify root causes and contributing factors, which is crucial for developing targeted interventions and improving practices.
B. Require staff nurses to demonstrate competency by passing a medication administration examination: While competency is important, it should be based on insights gained from reviewing errors and understanding specific areas needing improvement.
C. Develop a quality improvement program for nurses involved in medication administration errors: This is a valuable step but should come after understanding the underlying causes of the errors through a review process.
D. Provide an inservice on medication administration to all the nurses: Training is important, but it should be informed by the findings from the error review to address specific issues and improve practices effectively.
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