A nurse is working to build rapport and trust with new clients. Which of the following actions should the nurse take?

Reinforce the importance of treatment to a client who speaks a language different from the nurse.

Minimize contact with a client who is angry..

Use clinical terminology to help a client better understand their diagnosis.

Fulfill a promise by allowing a client to visit with family members.

Answer and Explanation

The Correct Answer is D

A. "Reinforce the importance of treatment to a client who speaks a language different from the nurse." Effective communication requires using an interpreter rather than reinforcing information in a language the client may not understand.

B. "Minimize contact with a client who is angry." Avoiding an angry client can damage trust. The nurse should use therapeutic communication techniques to address their concerns.

C. "Use clinical terminology to help a client better understand their diagnosis." Clinical terminology can be confusing. The nurse should use simple, clear language to explain medical concepts.

D. "Fulfill a promise by allowing a client to visit with family members." Keeping promises builds trust and demonstrates reliability, a key component of the nurse-client relationship.

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Correct Answer is A

Explanation

A. Upon admission: The best time to discuss policies on restraints and seclusion is at admission, when clients are calm and able to understand their rights.

B. While administering chemical or physical restraints : Explaining the policy during restraint use can increase client distress and agitation.

C. When a client becomes agitated: Discussing restraint policies while a client is already agitated is ineffective and could escalate distress.

D. During debriefing after restraint removal : While debriefing is important, waiting until after restraints are removed does not allow for proactive education.

A. Orientation phase B. Identification phase C. Resolution phase D. Working phase

Correct Answer is D

Explanation

A. Orientation phase : The orientation phase is when trust begins to form but is not yet solidified.

B. Identification phase: During this phase, the client begins to work with the nurse but has not yet fully accepted interventions.

C. Resolution phase: This phase is the termination of the nurse-client relationship, where trust has already been established.

D. Working phase: The working phase is when trust is fully developed, and the client actively engages in the care process.

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A nurse is working to build rapport and trust with new clients. Which of the following actions should the nurse take?

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Naxlex Comprehensive Predictor Exams

A nurse in a mental health unit is discussing restraints and seclusion with a group of newly hired nurses. At which of the following times should a nurse discuss the restraint and seclusion policy with a client?

Correct Answer is A

Explanation

During what phase of the nurse-client relationship does the mutual level of trust and comfort occur? The patient is more accepting of the nurse's intervention and sees the nurse as a source of aid.

Correct Answer is D

Explanation

A nurse is caring for a client who is in physical restraints after demonstrating aggressive behavior. Which of the following criteria must be met before the nurse can remove the restraints?

A supervisor observes inconsistency in the psychiatric-mental health nurse's behavior toward a patient; the nurse is unreasonably concerned, overly kind, or irrationally hostile. The most appropriate explanation is that the nurse is displaying:

A nurse is interviewing a client who has a substance use disorder. Which of the following client behaviors indicates that the nurse has successfully evoked the client's motivation?

In the nurse-client relationship, which phase is characterized by the establishment of new goals after the initial goals have been met?

A nurse is reviewing treatment alternatives for managing a client's behavior. The nurse should identify that which of the following examples describes the least restrictive alternative?

A nurse in an inpatient mental health unit attends a training session about nurse burnout. The nurse should identify that burnout is most common in nurses who have which of the following traits?

A nurse notes that a colleague seems exhausted, discouraged, distracted, and expresses dissatisfaction with being a nurse. The nurse should identify these as manifestations of which of the following conditions?

A nurse on a mental health unit is preparing to document an incident that occurred involving a client. Which of the following considerations by the nurse will ensure competency in the documentation?