A nurse is discussing types of communication styles with a group of staff nurses. Which of the following information should the nurse include?
Assertive communicators communicate resentment in secretive ways.
Passive communicators communicate clearly and honestly.
Passive communicators become hostile when they are challenged.
Assertive communicators are confident in their communications.
The Correct Answer is D
A. Assertive communicators express themselves openly and directly rather than communicating resentment in secretive ways.
B. Passive communicators do not communicate their needs clearly or honestly.
C. Passive communicators do not typically become hostile; they may avoid confrontation.
D. Assertive communicators express their thoughts, feelings, and needs confidently and respectfully.
Nursing Test Bank
Naxlex Comprehensive Predictor Exams
Related Questions
Correct Answer is A
Explanation
A. Briefly stating a reason and suggesting a solution is an effective and assertive way to say no.
B. Providing a detailed excuse is unnecessary and can be seen as over-explaining.
C. Projecting the voice and giving several excuses can come off as defensive and unassertive.
D. Hesitation and avoiding eye contact undermine the effectiveness of saying no.
Correct Answer is A
Explanation
A. The nurse's response offers false reassurance, which can minimize the client's feelings and concerns without addressing the underlying issue.
B. The response does not express sympathy; it instead aims to reassure without empathy.
C. The response is not passive; it actively tries to reassure the client, albeit ineffectively.
D. The response does not show disapproval; it attempts to comfort.
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