A nurse is discussing types of communication styles with a group of staff nurses. Which of the following information should the nurse include?
Assertive communicators communicate resentment in secretive ways.
Passive communicators communicate clearly and honestly.
Passive communicators become hostile when they are challenged.
Assertive communicators are confident in their communications.
The Correct Answer is D
A. Assertive communicators express themselves openly and directly rather than communicating resentment in secretive ways.
B. Passive communicators do not communicate their needs clearly or honestly.
C. Passive communicators do not typically become hostile; they may avoid confrontation.
D. Assertive communicators express their thoughts, feelings, and needs confidently and respectfully.
Nursing Test Bank
Naxlex Comprehensive Predictor Exams
Related Questions
Correct Answer is B
Explanation
A. Explain positive consequences of using appropriate language.
This approach comes later, after the issue has been addressed. The initial step is to directly address the behavior.
B. Ask the client to avoid using offensive language.
The first step in a respectful confrontation is to directly address the behavior by asking the client to change it, focusing on the immediate behavior without judgment.
C. Tell the client that offensive language is a problem.
This is not the first step; it is important to address the behavior directly rather than just stating it is a problem.
D. Describe how the offensive language is disrespectful of others.
This step involves more detailed explanation and is a follow-up to asking the client to change their behavior.
Correct Answer is ["B","D","E"]
Explanation
A. Blaming the instructor and making broad generalizations are not assertive approaches and can damage the professional relationship.
B. Asking for additional resources is a specific, constructive request for help, showing an assertive and proactive approach.
C. Questioning the instructor’s awareness of the students’ struggles is confrontational and does not focus on the student’s own needs.
D. Clearly stating difficulty with content and requesting a meeting is a respectful and assertive way to seek support.
E. Expressing a need for additional support to improve grades is a direct and assertive way to request help.
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