A nurse is discussing types of communication styles with a group of staff nurses. Which of the following information should the nurse include?

Assertive communicators communicate resentment in secretive ways.

Passive communicators communicate clearly and honestly.

Passive communicators become hostile when they are challenged.

Assertive communicators are confident in their communications.

Answer and Explanation

The Correct Answer is D

A. Assertive communicators express themselves openly and directly rather than communicating resentment in secretive ways.

B. Passive communicators do not communicate their needs clearly or honestly.

C. Passive communicators do not typically become hostile; they may avoid confrontation.

D. Assertive communicators express their thoughts, feelings, and needs confidently and respectfully.

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Correct Answer is C

Explanation

A. Telling the client that offensive language is a problem does not involve a respectful, caring approach or explain the issue.

B. Asking the client to avoid offensive language is a step that can come after explaining the issue.

C. Describing how the offensive language is disrespectful of others is the first step in the CARE method, which involves Confronting the behavior with a clear explanation.

D. Explaining positive consequences is a later step, after addressing the current behavior.

A. Use an assertive approach to seek affective support from the nurse manager. B. Use an aggressive approach to seek cognitive support from other graduate nurses. C. Use a nonassertive approach to seek physical support from the staff nurses. D. Use an antagonistic approach to seek support from a nurse who is a mentor.

Correct Answer is A

Explanation

A. Use an assertive approach to seek affective support from the nurse manager.
An assertive approach involves communicating concerns clearly and respectfully. Seeking affective support from the nurse manager helps address the lack of empathy and feedback, leading to constructive changes and professional growth.

B. Use an aggressive approach to seek cognitive support from other graduate nurses.
An aggressive approach can create conflict and damage professional relationships. It is counterproductive to seek support in a manner that might antagonize or confront colleagues.

C. Use a nonassertive approach to seek physical support from the staff nurses.
A nonassertive approach may involve passivity or avoidance, which is ineffective in addressing concerns and can lead to unresolved issues.

D. Use an antagonistic approach to seek support from a nurse who is a mentor.
An antagonistic approach is confrontational and unhelpful. Seeking support through antagonism undermines professional relationships and fails to address the core issues of empathy and feedback.

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A nurse is discussing types of communication styles with a group of staff nurses. Which of the following information should the nurse include?

Nursing Test Bank

Naxlex Comprehensive Predictor Exams

A client uses offensive language when communicating with the nurse. The nurse plans to confront the client in a caring, respectful manner. Using the CARE method of confrontation, what should the nurse do first?

Correct Answer is C

Explanation

A new graduate nurse feels that the staff nurses are not empathetic and do not provide reassurance or positive feedback. Which action by the graduate nurse is appropriate?

Correct Answer is A

Explanation

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