A nurse educator teaches a staff nurse how to say no effectively. Which statement, if made by the staff nurse, indicates an understanding of the instructions?
"I should briefly state my reason for saying no and suggest a possible solution."
"It is important to provide a detailed excuse that is logical."
"My rights will be protected if I project my voice and give several excuses."
"If I seem hesitant and avoid eye contact, saying no is believable."
The Correct Answer is A
A. Briefly stating a reason and suggesting a solution is an effective and assertive way to say no.
B. Providing a detailed excuse is unnecessary and can be seen as over-explaining.
C. Projecting the voice and giving several excuses can come off as defensive and unassertive.
D. Hesitation and avoiding eye contact undermine the effectiveness of saying no.
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Related Questions
Correct Answer is D
Explanation
A. “I don’t mind cleaning up your mess. I am used to it because my child does this at night.”
This response is non-therapeutic because it minimizes the patient’s feelings and experiences by comparing them to the nurse’s personal life. It fails to acknowledge the patient's emotional distress and does not address the underlying issue of incontinence.
B. “I will bring you some diapers to wear instead of having you wet the bed all the time.”
This response is dismissive and fails to address the patient’s emotional needs. It focuses on a temporary solution rather than working collaboratively with the patient on a more comprehensive management plan.
C. “Don’t be embarrassed. A lot of patients have this problem after a stroke.”
This response is dismissive of the patient’s feelings of embarrassment. It fails to provide empathetic support and does not offer a solution or a plan to address the incontinence.
D. “You seem upset about this. We can work together on a bladder retraining program.”
This response is therapeutic as it acknowledges the patient’s feelings and offers a constructive approach to manage the issue. It demonstrates empathy and engages the patient in a collaborative solution, which is essential for effective patient care.
Correct Answer is B
Explanation
A. Ethics is a core competency in IPE, focusing on understanding and respecting professional roles and responsibilities.
B. Curriculum Development is not one of the core competencies for IPE.
C. Shared Responsibility is a key competency in IPE, emphasizing collaborative roles in patient care.
D. Communication is a fundamental IPE competency for effective teamwork and collaboration among professionals.
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