A medical assistant is caring for a patient who has documented dysphagia. The assistant should be able to explain to the patient that this condition is primarily related to which of the following?

A. Offer to review and research the problem: Offering to review and research the billing concern shows willingness to address the issue and provides the patient with assistance.
B. Inform the patient you will ask the provider to call them: Billing concerns should be handled by the administrative or billing department, not the provider.
C. Have the patient fill out a HIPAA form before proceeding: A HIPAA form is not required for addressing billing concerns; it is for accessing or disclosing protected health information.
D. Recommend the patient contact their bank: The bank is not responsible for billing concerns related to medical services; the issue should be addressed directly with the healthcare facility.

A. Taking aspirin within 12 hr of testing: Aspirin does not generally affect spirometry results.
B. Using sedatives within 1 hr of testing: Sedatives may affect respiratory function, but they are not a common consideration for spirometry preparation.
C. Exercising 2 hr prior to testing: Exercise can affect lung function temporarily, so it’s best to avoid vigorous exercise before a spirometry test.
D. Eating a heavy meal 4 hr prior to testing: While eating a heavy meal might cause some discomfort, it is less likely to affect the spirometry results significantly compared to exercise.