A charge nurse is observing a conflict between two nurses who both insist that the charge nurse favors the other when making assignments. Which of the following conflict-resolution strategies should the charge nurse use?

Ask each nurse to take turns making the assignments.

Tell the nurses that the assignments will be more equitable in the future.

Encourage collaboration between the two nurses when making the assignments.

Arrange for the nurses to have as few shifts together as possible.

Answer and Explanation

The Correct Answer is C

A.   Asking each nurse to take turns making assignments does not address the root cause of the conflict and may perpetuate the feelings of favoritism.
B.   Telling the nurses the assignments will be more equitable does not solve the problem and can make the nurses feel the issue is being dismissed.
C.   Encouraging collaboration between the two nurses allows them to communicate and work together toward more equitable assignments, fostering teamwork and resolving the conflict.
D.   Avoiding shifts together may reduce tension temporarily but does not address the underlying issue of the conflict and could escalate feelings of isolation or animosity.

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Correct Answer is D

Explanation

A. Crusting of exudate is typical during wound healing and does not require immediate reporting unless other complications arise.
B. Mild swelling is expected, but it should be monitored closely.
C. Pink-tinged coloration is a normal part of healing and does not require reporting unless the incision shows signs of infection or other complications.
D. Partial separation of the incision may indicate a risk for wound dehiscence, which requires immediate provider attention.

A. Assess for skin necrosis. B. Educate the family to avoid sharing personal belongings. C. Administer antitoxin. D. Ensure the state health department has been notified.

Correct Answer is A

Explanation

A. Assessing for the characteristic erythema migrans (bullseye rash) and other manifestations of Lyme disease is important for early detection and treatment.
B. Lyme disease is not contagious and does not require isolation or restrictions on sharing personal belongings.
C. Antitoxin is not used for Lyme disease; antibiotics are the primary treatment.
D. While Lyme disease should be reported, it is not a mandatory report to the state health department unless there is an outbreak or specific reporting requirements.

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A charge nurse is observing a conflict between two nurses who both insist that the charge nurse favors the other when making assignments. Which of the following conflict-resolution strategies should the charge nurse use?

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