The risk manager informs the nurse manager of an orthopedic unit that her unit has had an increase in incident reports related to patients falling during the 11-7 shift. The nurse manager knows that the first step in Quality Management is to:
Analyze the cause of the problem.
Define the problem.
Measure the problem.
Solve the root cause.
The Correct Answer is B
Choice A reason: While analyzing the cause is an important part of the process, it cannot be effectively done without first having a clear definition of what the problem is.
Choice B reason: Defining the problem is crucial as it sets the stage for all subsequent steps in the Quality Management process. It ensures that everyone understands what the issue is and agrees on its importance.
Choice C reason: Measuring the problem is necessary to understand its extent and impact, but it comes after the problem has been defined and before solutions are considered.
Choice D reason: Solving the root cause is the ultimate goal, but it is a later step that follows defining, analyzing, and measuring the problem.
Nursing Test Bank
Naxlex Comprehensive Predictor Exams
Related Questions
Correct Answer is ["B","C","D"]
Explanation
Choice A reason: Immediate access to staffing schedules is a benefit for administrative purposes but is not directly related to the use of point-of-care devices for patient care.
Choice B reason: Immediate documentation of care is a key advantage of point-of-care devices, allowing for real-time recording of patient information, which can improve care quality and efficiency.
Choice C reason: Comparison of patient data with previous data is important for ongoing patient assessment but is not the primary rationale for the use of point-of-care devices.
Choice D reason: While point-of-care devices can potentially reduce medication errors, this choice is not as directly related to the immediate documentation of care as Choice B is.
Correct Answer is B
Explanation
Choice A reason: Communication is the act of conveying information and ideas from one individual or group to another. It is an essential part of collaboration and teamwork but does not specifically describe the emotional involvement in a project or event.
Choice B reason: Commitment refers to the state of being dedicated to a cause or activity. An emotionally committed individual is likely to show passion and dedication, which aligns with the description provided in the question.
Choice C reason: Willingness to cooperate indicates a readiness to work together with others, which is important in a collaborative environment. However, it does not inherently include the emotional aspect of passion and dedication.
Choice D reason: Contentment is a state of satisfaction and happiness. While it may result from successful involvement in a project or event, it does not specifically denote the emotional investment or active dedication described.
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