A nurse tells another nurse that she thinks he did not provide adequate care for a client who underwent hip arthroplasty. Which of the following responses by the nurse demonstrates assertiveness?
"You shouldn't make accusations. Your nursing care doesn't always set a good example."
"What do you have against me? It must be something or you wouldn't be criticizing my care.
“I am at a loss for words. I always do my best to give good care to my clients.
" I feel as though I met the standard of care. Would you tell me more about your concerns?"
The Correct Answer is D
A. This response is defensive and confrontational. It does not address the concern about care quality but instead attacks the other nurse’s behavior and care standards. Assertiveness involves expressing oneself honestly and respectfully, which this response does not achieve.
B. This response is also defensive and dismissive. It implies that the criticism is personal rather than a professional concern, which can be seen as an emotional reaction rather than a constructive dialogue. Assertiveness involves addressing issues directly and professionally, not by questioning motives or personalizing the feedback.
C. This response indicates a lack of confidence or readiness to engage with the feedback constructively. It does not actively seek clarification or attempt to understand the specific concerns about the care provided. Instead, it focuses on the nurse's own feelings and attempts to justify their actions without engaging in a problem-solving discussion.
D. This response is assertive because it acknowledges the feedback, states the nurse’s perspective on the care provided, and invites further discussion to understand the concerns better. It demonstrates openness to feedback and a willingness to address potential issues constructively.
Nursing Test Bank
Naxlex Comprehensive Predictor Exams
Related Questions
Correct Answer is C
Explanation
A. While it's possible that a worsening health state could contribute to non-adherence, it's unlikely to be the sole factor, especially given that the patient has been explained the medication regimen multiple times.
B. While motivation is important for adherence, it's also unlikely to be the sole factor. Many patients with chronic conditions experience challenges with motivation, but effective education and support can help address this.
C. This is the most likely explanation for the patient's repeated non-adherence to the medication regimen. Health literacy refers to an individual's ability to understand and use health information to make informed decisions.
D. This is a possibility, but it's important to rule out other factors first. Cognitive impairment would likely manifest in other areas of the patient's life as well, and it's important to conduct a thorough assessment to determine if this is the case.
Correct Answer is A
Explanation
A. This behavior demonstrates ineffective followership. While identifying problems is important, an effective follower should also contribute to finding solutions and taking action. Merely pointing out problems without offering solutions or participating in problem-solving can be seen as passive or unhelpful, as it does not contribute to resolving the issues or improving the organization.
B. Recognizing one’s strengths and weaknesses is a characteristic of effective followership. Self- awareness allows staff members to understand their role, improve their performance, and contribute
more effectively to the team. It indicates a proactive approach to personal and professional development, which is aligned with positive followership.
C. Engaging in open and honest communication is a sign of effective followership. It promotes transparency, trust, and collaboration within the team. Effective communication helps address issues, improve processes, and foster a positive work environment, which is essential for productive followership.
D. Demonstrating moral courage by not fearing rejection or ridicule when standing up for what is right is a sign of effective followership. It reflects commitment to ethical standards and a willingness to contribute positively to the organization, even in the face of potential personal risk.
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