A nurse on a medical-surgical unit is caring for a patient who is a hospital employee. Several nurses have called seeking information about the patient.


What action should the nurse take in response to inquiries from the nurses?

Choice A rationale:

Pallor, or paleness, is not a typical sign of phlebitis. It can be associated with other conditions such as anemia, decreased blood flow, or shock. In the context of IV therapy, pallor at the insertion site might suggest a problem with blood flow, such as infiltration or a clot, but it's not a direct indication of inflammation.

Choice B rationale:

Coolness at the IV site is also not a characteristic sign of phlebitis. It could potentially suggest infiltration of the IV fluids into the surrounding tissues, but it's not a primary indicator of inflammation. Phlebitis typically involves warmth and redness due to the inflammatory response.

Choice C rationale:

Erythema, or redness, is the hallmark sign of phlebitis. It's caused by the dilation of blood vessels in the area as part of the inflammatory response. The redness is often accompanied by warmth, swelling, and tenderness along the vein.

Mechanism of erythema in phlebitis:

When the inner lining of the vein (endothelium) is irritated or damaged by the IV catheter, it releases inflammatory mediators. These mediators cause the blood vessels to dilate, leading to increased blood flow and redness in the area.

The redness is often more pronounced along the path of the vein, rather than just at the insertion site.

Choice D rationale:

Drainage from the IV site can be a sign of infection, but it's not a primary feature of phlebitis. If drainage is present, it's important to assess for other signs of infection, such as pus, fever, or increased pain.

Choice A rationale:

It is crucial for the nurse to prioritize patient safety and adhere to professional guidelines when encountering a potential diversion of controlled substances. Informing the charge nurse is the most appropriate initial action for several reasons:

Chain of Command: The charge nurse holds a supervisory position and is responsible for addressing issues within the unit, including concerns about medication diversion. Reporting suspicions to the charge nurse ensures adherence to the established chain of command and facilitates a prompt, organized response.

Confidentiality and Objectivity: The charge nurse is trained to handle sensitive situations discreetly and objectively. They can initiate a thorough investigation while maintaining confidentiality and protecting the rights of all involved parties.

Access to Resources: The charge nurse has access to resources and authority to take immediate action, such as securing medications, initiating patient assessments, and notifying appropriate personnel within the healthcare facility.

Collaboration and Support: The charge nurse can provide guidance and support to the reporting nurse, ensuring their concerns are addressed appropriately and that they feel safe in coming forward with their suspicions.

Rationale for other choices:

B. Reporting the incident directly to the hospital’s security department might be premature without first informing the charge nurse. The charge nurse can assess the situation, gather more information, and determine the most appropriate course of action, which may or may not involve security at this initial stage.

C. Requesting assistive personnel (AP) to monitor the other nurse’s actions is inappropriate. It places a burden on APs who are not trained or authorized to investigate such matters. It could also compromise the integrity of the investigation and potentially jeopardize patient safety.

D. Confronting the other nurse directly is not recommended. It could escalate the situation, create a hostile work environment, and potentially compromise the investigation. It is essential to follow established protocols and involve appropriate personnel to ensure a fair and thorough investigation.