A nurse on a medical-surgical unit is caring for a patient who is a hospital employee. Several nurses have called seeking information about the patient.
What action should the nurse take in response to inquiries from the nurses?
Refer Questions to the nursing supervisor.
Transfer calls directly to the patient’s room.
Acknowledge that the person is a patient on the unit, but give no specific details about the patient’s condition.
Contact the patient’s provider.
The Correct Answer is A
The correct answer is Choice A: Refer questions to the nursing supervisor.
Choice A rationale: By referring inquiries from other nurses to the nursing supervisor, the nurse maintains patient privacy and upholds healthcare privacy regulations, such as the Health Insurance Portability and Accountability Act (HIPAA). These regulations mandate that patient information should only be disclosed on a need-to-know basis. Referring questions to the nursing supervisor ensures that any information released is managed through the appropriate channels and protects the patient's confidentiality.
Choice B rationale: Transferring calls directly to the patient's room could infringe on their privacy and disrupt their care or rest. It is not the nurse's role to decide if the patient should be disturbed, and doing so may potentially compromise patient care and satisfaction.
Choice C rationale: Acknowledging that the person is a patient on the unit can violate confidentiality rules, as it confirms the individual's presence in the hospital and could lead to speculation about their condition. Nurses must maintain patient privacy by refraining from sharing any information, even if it seems harmless.
Choice D rationale: Contacting the patient's provider does not directly address the issue of handling inquiries from other nurses and could breach confidentiality if the provider discloses information without the patient's consent. Additionally, the provider may not be immediately available, which would delay addressing the inquiries and potentially expose the patient's privacy further.
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Correct Answer is D
Explanation
Choice A rationale:
Notifying the facility's security department may be necessary in some cases, but it should not be the nurse's first action. This could escalate the situation and make the patient feel threatened or coerced. It's important to first attempt to de-escalate the situation and understand the patient's reasons for wanting to leave. Involving security prematurely could damage the nurse- patient relationship and make it more difficult to provide care in the future.
Security should be involved if the patient is a danger to themselves or others, or if they are attempting to leave in a way that could cause harm. However, in most cases, it is best to try to resolve the situation through communication and understanding.
Choice B rationale:
Calling the patient's family may be helpful in some cases, but it is not always necessary or appropriate. The nurse should first assess the patient's decision-making capacity and their understanding of the risks of leaving against medical advice. If the patient is capable of making their own decisions, the nurse should respect their autonomy and not involve family members without their consent.
Involving family members without the patient's consent could breach confidentiality and erode trust. It's important to balance the patient's right to privacy with the potential benefits of involving family members.
Choice C rationale:
Insisting that the patient exit the hospital via a wheelchair is not necessary in most cases. If the patient is able to walk and does not pose a safety risk, they should be allowed to leave on their own terms. Requiring a wheelchair could be seen as patronizing or controlling, and it could further upset the patient.
The use of a wheelchair should be based on the patient's individual needs and preferences, not on a blanket policy.
Choice D rationale:
Making sure the patient understands that they are leaving against medical advice is the most important action the nurse can take. This ensures that the patient is aware of the potential risks of leaving the hospital, and it protects the nurse from liability. The nurse should document the patient's decision in the medical record and have the patient sign an Against Medical Advice (AMA) form.
By ensuring informed consent, the nurse respects the patient's autonomy while also fulfilling their professional obligations.
Correct Answer is B
Explanation
Choice A rationale:
Malnutrition is a risk factor for HAIs, but it is not a common cause. Malnutrition weakens the immune system, making it less able to fight off infection. However, malnutrition is not directly responsible for the introduction of pathogens into the body, which is a necessary step for the development of an HAI.
Choice C rationale:
Multiple caregivers can contribute to the spread of pathogens, but it is not a common cause of HAIs. When multiple caregivers are involved in a patient's care, there is a greater chance that one of them may be carrying a pathogen and transmit it to the patient. However, this is not the most common way that HAIs are spread.
Choice D rationale:
Chlorhexidine washes are actually used to prevent HAIs, not cause them. Chlorhexidine is an antiseptic that kills bacteria and other pathogens. It is often used to clean the skin before surgery or other invasive procedures.
Choice B rationale:
Urinary catheterization is a common cause of HAIs. A urinary catheter is a tube that is inserted into the bladder to drain urine. Catheters can introduce bacteria into the bladder, which can lead to urinary tract infections (UTIs). UTIs are the most common type of HAI.
Here are some of the reasons why urinary catheterization is a common cause of HAIs:
Catheters can introduce bacteria into the bladder. The catheter itself can act as a conduit for bacteria to enter the bladder. Bacteria can also enter the bladder around the catheter, where the catheter enters the urethra.
Catheters can irritate the bladder. This can make the bladder more susceptible to infection. Catheters can obstruct the flow of urine. This can allow bacteria to grow in the bladder.
Catheters can be difficult to keep clean. This can increase the risk of bacteria growing on the catheter and being introduced into the bladder.
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