A nurse manager is preparing an inservice program about managing conflict for the nurses on the unit. The nurse manager should identify which of the following examples as interpersonal conflict?

An experienced nurse is uncivil to a newly licensed nurse

A nurse is uncertain about joining a professional nursing organization

Nurses on the unit disagree about what time of day daily client weights should be obtained

A nurse who just lost his spouse does not want to be assigned to care for a terminally ill client

Answer and Explanation

The Correct Answer is A

Rationale:

A. An experienced nurse being uncivil to a newly licensed nurse is an example of interpersonal conflict, as it involves direct interaction and disagreement between individuals.

B. Uncertainty about joining a professional organization is a personal decision and not an interpersonal conflict.

C. Disagreements about the timing of client weights are more related to procedural issues than interpersonal conflicts.

D. Not wanting to care for a terminally ill client due to personal loss is a personal issue rather than an interpersonal conflict.

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Correct Answer is A

Explanation

Rationale:

A. Assessment includes the current status and vital signs of the client, which are part of the information the nurse provides to assess the client’s condition.

B. Situation describes the problem or concern that prompted the communication, not detailed vital signs.

C. Background provides context or history relevant to the situation but does not include current vital signs.

D. Recommendation involves suggesting actions or solutions but does not include the current condition details.

A. Tell other nurses what an effective team member the AP is. B. Detail the AP's contributions to the nurse manager. C. Nominate the AP for the Employee of the Month award. D. Give positive feedback directly to the AP.

Correct Answer is D

Explanation

Rationale:

A. Telling other nurses is useful for team morale but does not directly recognize the AP.

B. Detailing contributions to the manager is valuable but can be done after initial direct recognition.

C. Nominating for an award is an excellent formal recognition but should follow immediate feedback.

D. Giving direct positive feedback immediately acknowledges the AP’s efforts and encourages continued good performance.

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A nurse manager is preparing an inservice program about managing conflict for the nurses on the unit. The nurse manager should identify which of the following examples as interpersonal conflict?

Nursing Test Bank

Naxlex Comprehensive Predictor Exams

Correct Answer is A

Explanation

A charge nurse is working with an assistive personnel (AP) who provides excellent care to clients and is an effective team member. Which of the following actions should the nurse take first to recognize the AP's contributions to client care?

Correct Answer is D

Explanation

A nurse is planning client care for herself and an assistive personnel (AP) working with her. Which of the following tasks should the nurse plan to perform?

A charge nurse is discussing disaster response with nursing staff. Which of the following statements indicates an understanding of the Hospital Incident Command System (HICS)?

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