A nurse manager is concerned about the low client satisfaction rates due to long clinic wait times. Which of the following actions should the nurse take to increase client satisfaction rates?

Review clinic wait times within the last 3 months

Creating a policy where the clinic staff must call to remind clients of their appointments

Reviewing client satisfaction surveys within the last 3 months

Creating a policy where the clinic staff must room a client within 10 min of their appointment time

Answer and Explanation

The Correct Answer is D

Creating a policy where the clinic staff must room a client within 10 minutes of their appointment time can help to reduce clinic wait times and improve client satisfaction rates. Long wait times can be a significant source of frustration for clients, and ensuring timely rooming of clients can help address this issue.

A, B and C are important steps in identifying areas for improvement but do not address the client’s issues to improve satisfaction rates.

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Correct Answer is B

Explanation

Surveillance involves the ongoing systematic collection, analysis, interpretation, and dissemination of health data to monitor and understand health problems. By attending the APHA meeting, the nurse may engage in surveillance indirectly by staying informed about current public health issues, emerging trends, and new research findings presented at the conference.

A. Linkages involves connecting individuals and communities with needed personal health services and ensuring the provision of healthcare when otherwise unavailable.

C. Evaluation involves assessing the effectiveness, accessibility, and quality of population-based health programs and services.

D. Policy development involves advocating for and promoting public health policies, laws, and regulations that support the health of populations.

A. Insulin injections daily B. Peritoneal dialysis therapy C. Oral hypoglycemic medications D. Fluid restrictions

Correct Answer is C

Explanation

Secondary prevention aims to detect and treat a disease in its early stages to prevent complications and progression. In the case of a client with new onset diabetes mellitus experiencing uncontrolled blood glucose levels, secondary prevention actions might involve interventions to manage blood glucose levels and prevent complications.
A. The decision to initiate insulin therapy as a secondary prevention measure would depend on various factors, including the severity of the client's condition, the effectiveness of other treatments, and the individualized treatment plan developed by the healthcare provider.
B. Peritoneal dialysis is a treatment for end-stage kidney disease (ESKD) when the kidneys are no longer able to function effectively. Uncontrolled diabetes can lead to kidney damage over time
Fluid restrictions are more commonly prescribed for conditions such as heart failure or kidney disease, where fluid overload can exacerbate symptoms and lead to complications.

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A nurse manager is concerned about the low client satisfaction rates due to long clinic wait times. Which of the following actions should the nurse take to increase client satisfaction rates?

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Naxlex Comprehensive Predictor Exams

A community health nurse attends the American Public Health Association (APHA) meeting annually to stay current in the field and to interact with colleagues across the country. Which of the core functions of epidemiology is the nurse engaged in?

Correct Answer is B

Explanation

A nurse is caring for a client who has a new onset of diabetes mellitus and is experiencing uncontrolled blood glucose levels. The client informs the nurse about their strict dietary compliance. Which secondary prevention actions should the nurse anticipate the provider prescribing?

Correct Answer is C

Explanation

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