A nurse manager is concerned about the low client satisfaction rates due to long clinic wait times. Which of the following actions should the nurse take to increase client satisfaction rates?
Review clinic wait times within the last 3 months
Creating a policy where the clinic staff must call to remind clients of their appointments
Reviewing client satisfaction surveys within the last 3 months
Creating a policy where the clinic staff must room a client within 10 min of their appointment time
The Correct Answer is D
Creating a policy where the clinic staff must room a client within 10 minutes of their appointment time can help to reduce clinic wait times and improve client satisfaction rates. Long wait times can be a significant source of frustration for clients, and ensuring timely rooming of clients can help address this issue.
A, B and C are important steps in identifying areas for improvement but do not address the client’s issues to improve satisfaction rates.
Nursing Test Bank
Naxlex Comprehensive Predictor Exams
Related Questions
Correct Answer is D
Explanation
Nursing advocacy involves advocating for the rights and well-being of the client. Ensuring that the client has given informed consent for care aligns with this principle. Informed consent involves providing the client with all necessary information about their treatment options, risks, benefits, and alternatives so they can make an informed decision about their care. This empowers the client to actively participate in their healthcare decisions, which is a key aspect of nursing advocacy.
Correct Answer is C
Explanation
A pandemic refers to a disease outbreak that occurs over a wide geographic area and affects an exceptionally high proportion of the population. In the case of COVID-19, the spread of the virus across national boundaries and its global impact prompted disease control measures in most countries, making it a pandemic.
A. An epidemic refers to the rapid spread of a disease to a large number of people within a specific population, community, or region.
B. An endemic refers to the constant presence of a disease or infectious agent within a particular geographic area or population group
D. A cluster refers to an aggregation of cases of a particular disease or health condition that occur closely together in space or time.
Whether you are a student looking to ace your exams or a practicing nurse seeking to enhance your expertise , our nursing education contents will empower you with the confidence and competence to make a difference in the lives of patients and become a respected leader in the healthcare field.
Visit Naxlex, invest in your future and unlock endless possibilities with our unparalleled nursing education contents today
Report Wrong Answer on the Current Question
Do you disagree with the answer? If yes, what is your expected answer? Explain.
Kindly be descriptive with the issue you are facing.