A nurse manager is concerned about the low client satisfaction rates due to long clinic wait times. Which of the following actions should the nurse take to increase client satisfaction rates?
Review clinic wait times within the last 3 months
Creating a policy where the clinic staff must call to remind clients of their appointments
Reviewing client satisfaction surveys within the last 3 months
Creating a policy where the clinic staff must room a client within 10 min of their appointment time
The Correct Answer is D
Creating a policy where the clinic staff must room a client within 10 minutes of their appointment time can help to reduce clinic wait times and improve client satisfaction rates. Long wait times can be a significant source of frustration for clients, and ensuring timely rooming of clients can help address this issue.
A, B and C are important steps in identifying areas for improvement but do not address the client’s issues to improve satisfaction rates.
Nursing Test Bank
Naxlex Comprehensive Predictor Exams
Related Questions
Correct Answer is A
Explanation
Environmental risk factors refer to factors in the physical, social, or cultural environment that can affect an individual's health or increase the likelihood of disease or injury. In this case, the age of the home could be relevant to the presence of potential environmental hazards that could impact the client's health.
Correct Answer is B
Explanation
A. As part of the core function of assessment in public health, the information gathered from the community health assessment should be utilized to inform decision-making and planning for public health interventions. However, the utility should cover the entire region and not just a specific area.
B. Posting the analyzed findings on the city's website increases their accessibility by the members and hence utilized widely for decision-making.
Whether you are a student looking to ace your exams or a practicing nurse seeking to enhance your expertise , our nursing education contents will empower you with the confidence and competence to make a difference in the lives of patients and become a respected leader in the healthcare field.
Visit Naxlex, invest in your future and unlock endless possibilities with our unparalleled nursing education contents today
Report Wrong Answer on the Current Question
Do you disagree with the answer? If yes, what is your expected answer? Explain.
Kindly be descriptive with the issue you are facing.