A nurse is working with a patient and atempts to communicate effectively with him or her. Techniques the nurse can use to help communication include: (Select all that apply)
Clarifying terms
Remaining silent
Offering false reassurance
Asking open minded questions
Discouraging the person from expressing feelings that are inacceptable.
Correct Answer : A,B,D
These techniques can help a nurse communicate effectively with a patient. Clarifying terms can help ensure that both the nurse and the patient understand each other and are on the same page.
Remaining silent can give the patient space to express themselves and can show that the nurse is actively listening.
Asking open-minded questions can encourage the patient to share their thoughts and feelings and can help the nurse beter understand the patient’s perspective.
Offering false reassurance and discouraging the person from expressing feelings that are unacceptable (e) are not effective communication techniques. False reassurance can undermine trust and discourage honest communication, while discouraging expression of feelings can prevent the patient from fully engaging in the therapeutic process.
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Naxlex Comprehensive Predictor Exams
Related Questions
Correct Answer is C
Explanation
Empathy is the capacity to understand or feel what another person is experiencing from within the other person's frame of reference. It involves recognizing and sharing the emotions and perspectives of others, without necessarily experiencing the same emotions or perspectives oneself.
Telepathy, on the other hand, refers to the supposed ability to communicate with others through thoughts or mental processes, without the use of normal sensory channels such as sight or sound.
Sympathy refers to feelings of pity or sorrow for someone else's misfortune. It involves feeling sorry for someone, but not necessarily understanding or sharing their perspective.
Apathy refers to a lack of interest or concern and can be seen as the opposite of empathy.
Correct Answer is B
Explanation
In this situation, the patient is expressing a lack of understanding and confusion about their medication. The therapeutic communication technique that would be most helpful is giving information, which involves providing the patient with accurate and clear information about their medication, its purpose, and the benefits of taking it.
Option a, "Ask for what you need," may not be effective in this situation because the patient has already expressed what they need, which is information about their medication.
Option c, "Silence," would not be helpful because the patient is seeking information and support.
Option d, "Using general leads," involves using open-ended statements or questions to encourage the patient to share more information, but it may not address the patient's primary concern of not understanding their medication.
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