A nurse is working with a patient and atempts to communicate effectively with him or her. Techniques the nurse can use to help communication include: (Select all that apply)
Clarifying terms
Remaining silent
Offering false reassurance
Asking open minded questions
Discouraging the person from expressing feelings that are inacceptable.
Correct Answer : A,B,D
These techniques can help a nurse communicate effectively with a patient. Clarifying terms can help ensure that both the nurse and the patient understand each other and are on the same page.
Remaining silent can give the patient space to express themselves and can show that the nurse is actively listening.
Asking open-minded questions can encourage the patient to share their thoughts and feelings and can help the nurse beter understand the patient’s perspective.
Offering false reassurance and discouraging the person from expressing feelings that are unacceptable (e) are not effective communication techniques. False reassurance can undermine trust and discourage honest communication, while discouraging expression of feelings can prevent the patient from fully engaging in the therapeutic process.
Nursing Test Bank
Naxlex Comprehensive Predictor Exams
Related Questions
Correct Answer is A
Explanation
Breach of confidentiality occurs when private and sensitive information is disclosed to others without the client's consent. In this scenario, the co-workers are discussing a client's mental health condition in a public place where their conversation can be overheard by others. This is a violation of the client's right to privacy and confidentiality.
The co-workers could be held liable for breaching the client's confidentiality and may face disciplinary action or legal consequences. It is important for healthcare providers to maintain confidentiality to protect their clients' privacy and trust.
Correct Answer is C
Explanation
When faced with an unfamiliar treatment instruction, it is important for the nurse to consult the facility’s policies and procedures to determine the appropriate course of action. These policies and procedures provide guidance on how to carry out treatments safely and effectively and can help ensure that the patient receives the best possible care.
While it may also be appropriate for the nurse to call the physician for clarification (a), check the state’s nurse practice act (b), or contact the nursing supervisor for approval (d), consulting the facility’s policies and procedures should be the first step in determining the appropriate course of action.
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