A nurse is preparing a poster presentation about communicating with clients. Which of the following strategies should the nurse include to enhance communication?

Show respect for a client who is making decisions about treatment.

Convey empathy for a client who voices painful emotions.

Interrupt a client when they are verbalizing feelings of worthlessness.

Speak to a client using clear and simple words and phrases.

Cross both arms across the chest when speaking with an angry client.

Answer and Explanation

Correct Answer : A,B,D

A. Showing respect for a client’s treatment decisions supports their autonomy and fosters a positive communication environment.

B. Conveying empathy acknowledges the client’s emotions and builds a supportive relationship.

C. Interrupting a client who is expressing feelings can hinder effective communication and is not respectful.

D. Using clear and simple language ensures the client understands the information being shared.

E. Crossing arms can be perceived as a defensive or closed-off posture, which can escalate conflict.

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Free Nursing Study Resources

Correct Answer is D

Explanation

A. Remaining silent when a resident tells a demeaning joke may not be ideal, but it's not as harmful as actively making a demeaning joke.

B. Laughing together while watching television is a positive interaction.

C. Laughing at themselves after an accident can foster a positive environment and is harmless.

D. Making a joke about a confused resident to other residents is inappropriate and demeaning, requiring intervention.

A. "I decline the opportunity at this time." B. "It's just not the right time for me to do this." C. "Everyone knows there are others who can chair this committee better than me." D. "Can you tell me why you chose me?"

Correct Answer is A

Explanation

A. This statement is clear, direct, and assertive.

B. This statement is somewhat assertive but less direct.

C. This statement deflects responsibility and undermines the nurse's own abilities.

D. This statement does not directly decline the offer and shifts the focus to the reason for selection.

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A nurse is preparing a poster presentation about communicating with clients. Which of the following strategies should the nurse include to enhance communication?

Nursing Test Bank

Naxlex Comprehensive Predictor Exams

The nurse supervises the care of residents in an assisted living center. The nurse should intervene if which is observed?

Correct Answer is D

Explanation

A nurse is rehearsing assertive communication approaches to use when declining leadership of a nursing department committee. Which of the following statements should the nurse make?

Correct Answer is A

Explanation

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