A nurse is preparing a poster presentation about communicating with clients. Which of the following strategies should the nurse include to enhance communication?
Show respect for a client who is making decisions about treatment.
Convey empathy for a client who voices painful emotions.
Interrupt a client when they are verbalizing feelings of worthlessness.
Speak to a client using clear and simple words and phrases.
Cross both arms across the chest when speaking with an angry client.
Correct Answer : A,B,D
A. Showing respect for a client’s treatment decisions supports their autonomy and fosters a positive communication environment.
B. Conveying empathy acknowledges the client’s emotions and builds a supportive relationship.
C. Interrupting a client who is expressing feelings can hinder effective communication and is not respectful.
D. Using clear and simple language ensures the client understands the information being shared.
E. Crossing arms can be perceived as a defensive or closed-off posture, which can escalate conflict.
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Naxlex Comprehensive Predictor Exams
Related Questions
Correct Answer is ["A","B","D"]
Explanation
A. Showing respect for a client’s treatment decisions supports their autonomy and fosters a positive communication environment.
B. Conveying empathy acknowledges the client’s emotions and builds a supportive relationship.
C. Interrupting a client who is expressing feelings can hinder effective communication and is not respectful.
D. Using clear and simple language ensures the client understands the information being shared.
E. Crossing arms can be perceived as a defensive or closed-off posture, which can escalate conflict.
Correct Answer is B
Explanation
A. Rule maker focuses on setting guidelines and policies, not necessarily fostering collaboration.
B. Harmonizer works to mediate conflicts and maintain group cohesion, fostering collaboration and cooperation.
C. Encourager supports and praises others, contributing to a positive environment but not necessarily focusing on collaboration.
D. Compromiser helps resolve conflicts through mutual concessions but does not primarily focus on fostering collaboration.
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