A nurse is preparing a poster presentation about communicating with clients. Which of the following strategies should the nurse include to enhance communication?
Show respect for a client who is making decisions about treatment.
Convey empathy for a client who voices painful emotions.
Interrupt a client when they are verbalizing feelings of worthlessness.
Speak to a client using clear and simple words and phrases.
Cross both arms across the chest when speaking with an angry client.
Correct Answer : A,B,D
A. Showing respect for a client’s treatment decisions supports their autonomy and fosters a positive communication environment.
B. Conveying empathy acknowledges the client’s emotions and builds a supportive relationship.
C. Interrupting a client who is expressing feelings can hinder effective communication and is not respectful.
D. Using clear and simple language ensures the client understands the information being shared.
E. Crossing arms can be perceived as a defensive or closed-off posture, which can escalate conflict.
Nursing Test Bank
Naxlex Comprehensive Predictor Exams
Related Questions
Correct Answer is ["A","C","D","E"]
Explanation
A. Providing reassuring and satisfying responses to deep questions about life is essential in hospice care, where patients often seek meaning and comfort.
B. While personal self-care is important, prioritizing patient care needs over personal self-care can lead to burnout. This is not a desirable quality.
C. Providing care based on the dying patient’s wishes is crucial in hospice care, which focuses on patient-centered care.
D. Compassionate listening is essential for building trust and providing emotional support in hospice care.
E. Being calm and creating a peaceful environment helps support patients and families through end-of-life experiences.
Correct Answer is ["D","E"]
Explanation
A. Using sarcasm is more typical of an aggressive or passive-aggressive communicator.
B. Interrupting others is characteristic of an aggressive communicator.
C. Blaming others for misunderstandings is more typical of an aggressive communicator.
D. Passive communicators often avoid standing up for themselves when boundaries are crossed, showing a lack of assertiveness.
E. Passive communicators tend to respond in agreement to avoid conflict, even if they do not truly agree.
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