A nurse is caring for a client who is receiving a transfusion of packed red blood cells and develops itching and hives. What should be the nurse’s first response?

Choice A rationale:

Pallor, or paleness, is not a typical sign of phlebitis. It can be associated with other conditions such as anemia, decreased blood flow, or shock. In the context of IV therapy, pallor at the insertion site might suggest a problem with blood flow, such as infiltration or a clot, but it's not a direct indication of inflammation.

Choice B rationale:

Coolness at the IV site is also not a characteristic sign of phlebitis. It could potentially suggest infiltration of the IV fluids into the surrounding tissues, but it's not a primary indicator of inflammation. Phlebitis typically involves warmth and redness due to the inflammatory response.

Choice C rationale:

Erythema, or redness, is the hallmark sign of phlebitis. It's caused by the dilation of blood vessels in the area as part of the inflammatory response. The redness is often accompanied by warmth, swelling, and tenderness along the vein.

Mechanism of erythema in phlebitis:

When the inner lining of the vein (endothelium) is irritated or damaged by the IV catheter, it releases inflammatory mediators. These mediators cause the blood vessels to dilate, leading to increased blood flow and redness in the area.

The redness is often more pronounced along the path of the vein, rather than just at the insertion site.

Choice D rationale:

Drainage from the IV site can be a sign of infection, but it's not a primary feature of phlebitis. If drainage is present, it's important to assess for other signs of infection, such as pus, fever, or increased pain.

The correct answer is Choice A: Refer questions to the nursing supervisor.

Choice A rationale: By referring inquiries from other nurses to the nursing supervisor, the nurse maintains patient privacy and upholds healthcare privacy regulations, such as the Health Insurance Portability and Accountability Act (HIPAA). These regulations mandate that patient information should only be disclosed on a need-to-know basis. Referring questions to the nursing supervisor ensures that any information released is managed through the appropriate channels and protects the patient's confidentiality.

Choice B rationale: Transferring calls directly to the patient's room could infringe on their privacy and disrupt their care or rest. It is not the nurse's role to decide if the patient should be disturbed, and doing so may potentially compromise patient care and satisfaction.

Choice C rationale: Acknowledging that the person is a patient on the unit can violate confidentiality rules, as it confirms the individual's presence in the hospital and could lead to speculation about their condition. Nurses must maintain patient privacy by refraining from sharing any information, even if it seems harmless.

Choice D rationale: Contacting the patient's provider does not directly address the issue of handling inquiries from other nurses and could breach confidentiality if the provider discloses information without the patient's consent. Additionally, the provider may not be immediately available, which would delay addressing the inquiries and potentially expose the patient's privacy further.