The nurse in the Emergency Department finds a woman collapsed on the floor and crying loudly. The woman’s husband was in a car accident and is being attended by the medical staff.
Which statement by the medical nurse best demonstrates acting in a culturally competent manner?
“I am concerned about how you are acting right now. No one else here is acting like this.”
“We will call the psychiatrist to see if medication can be ordered for you.”
“You will need to control yourself. Your husband was not injured that badly.”
“Let me take you to a room with more privacy so we can talk.”
The Correct Answer is D
In this situation, the nurse is recognizing that the woman is distressed and is showing empathy and understanding by offering her a private space to talk. This allows the woman to express herself freely without feeling judged or embarrassed in front of others. It also shows the nurse's respect for the woman's privacy and her cultural beliefs, which may include the need for modesty and privacy during emotional situations.
Option A is not culturally competent because it dismisses the woman's emotional state and implies that her behavior is abnormal.
Option B assumes that medication is the solution to the woman's emotional distress and does not address her cultural needs.
Option C is not culturally competent because it disregards the woman's feelings and emotions and implies that her reaction is inappropriate.
Overall, cultural competence is about being respectful and sensitive to the beliefs, values, and customs of individuals and communities from diverse backgrounds, and providing care that is tailored to their unique needs and preferences.
Nursing Test Bank
Naxlex Comprehensive Predictor Exams
Related Questions
Correct Answer is C
Explanation
Empathy is the ability to understand and share the feelings of another person. It involves acknowledging and validating the other person's emotions and experiences. In this scenario, the nurse should demonstrate empathy towards the client who is expressing her feelings about her child's insensitive behavior.
Option a is dismissive and minimizes the client's concerns. It does not show empathy or understanding of the client's situation.
Option b might sound sympathetic, but it could also come across as pitying, which may not be helpful or supportive for the client. It also does not reflect an understanding of the client's feelings.
Option d is judgmental and critical, and it could make the client feel defensive and unsupported.
Option c is the best response as it shows empathy and validates the client's emotions. It acknowledges the client's difficulty and demonstrates the nurse's understanding and support for the client's situation.
Correct Answer is A
Explanation
The first and most important step that the nurse should take is to report the medication error immediately to the nurse manager or supervisor. Medication errors can have serious consequences for patients and it is important to take immediate action to address the situation. Reporting the error to the supervisor will allow for a timely assessment of the patient's condition and any necessary interventions.
Telling the patient or a co-worker about the error is not the first step the nurse should take. It is important to first ensure that the error is reported to the appropriate person who can take action to address the situation. If there is no adverse effect on the patient, it is still important to report the error to prevent any potential harm in the future. Ignoring the error or not reporting it is not an appropriate response and can have serious consequences for the patient's safety.
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